Poor
Based on 33 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Wagyu and USDA Prime Beef and Kurobuta Pork. Buy Filet Mignon, Ribeye, Sirloin, NY Strip and Dry-Aged Steaks Online. Flat-Rate Shipping To Your Door.
Snake River Farms (snakeriverfarms.com) has 33 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
Showing 12 reviews with 1 star · Clear filters
Feeling ripped O.
The sockeye salmon they are selling is the exact same as the large bags sold at Whole Foods. Packaging is exactly the same except snake river farms is passing it off as premium seafood and it is not.
Angela H.
Ordered the Gift of Gold box. So far, I have thawed and opened 4 of the 6 steaks, followed thawing and cooking instructions to a T. Once opened, 3 of them had brown, rancid areas on them. 2 of them made my boyfriend and I sick - he cooked them medium rare because well, that's how we like to eat our steaks (he saw the brown and thought "well, she did pay an arm and a leg for these and they're supposed to be the HIGHEST quality, so I'm sure they're fine - they were NOT fine). The 3rd and 4th pieces we cooked the f*** out of so we didn't get sick. Well done filet mignons are pretty far from complete satisfaction, even if it didn't make us sick. If the ribeyes look anything like the other pieces of meat, I will not eat them or cook them (even though customer service is encouraging just that) - getting food poisoning from bad meat once is enough for me, especially when I'm paying $250 for that privilege. It's frustrating and telling that SRN refuses to stand by its commitments to complete satisfaction. SRF gets an A+++ for slick and deceptive marketing practices, but an F for execution and, so far, an F for customer service and customer satisfaction. I've been refunded a whopping $41 for my inconvenience, which doesn't even come close to the unpleasantness and frustration this situation has caused.
Rocco
We just cooked their pork and it was the worst we've ever had - about on par with WalMart. Full of gristle, tough, and tasteless. They should be ashamed to sell it at any price, but their inflated prices it's a crime. Do not fall for their scam!
John B.
Snake River Farms will not replace steaks that come in warm SRF We received unusable steaks because they came in warm. Apparently when I ordered from their website they dropped the number off my address. Because I've ordered from them many times and have an account saved I didn't think to double check the address so it sat at Fed Ex for three days. I'm blamed for ordering with an incomplete address. What company lets you order anything with an incomplete address. I've never had this happen in 1,000's of online orders I've placed
