Average
Based on 190 reviews
snowcity inc3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SNOWCITY INC is home to an exclusive assortment of top quality outdoor curtains, drapery, accessories for your patio, porch, gazebo and more. We offer an easy-to-navigate hub to an extensive, inspired array of additional outdoor-leisure products for e-shoppers of distinguished tastes. Find curtains & drapes at Snowcity. Enjoy Free Shipping & browse our great selection of curtains in every size, color, and fabric! Shop Now on our official store(https://snowcityshop.com/).
snowcity inc (snowcityshop.com) has 190 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 48 reviews with 1 star · Clear filters
Nakia N.
Something weird is going on with the company. I'm afraid I've been duked!! I have purchased in the past and thought to repurchase additional items. Unfortunately, they have taken my money and product. The website is no longer up and my tracking number is fake. SCAM ALERT!!!
Bruce B.
Placed order in August. Said it would ship in 3-6 days, still not here 09.28.2021, they keep saying next week, next week order coming from China, Covid delays. I requested a cancel and full refund, now no more replies from snowcity (BunnY) or anyone FAKE FRAUD SCAM !!! Don’t buy from them
Sharon
After purchasing 12 panels of the outdoor waterproof curtains they faded beyond use after just 1 season. Too pricey to purchase for use for just 1 season.
Alan S.
False Advertising - Shipping Charges I have purchased from Snow City, twice in the past year. I have no issue with my previous purchases, however, I was in the process of crating a new order and got to the promo codes etc. I noticed my subtotal was over the "minimum required" for "Free Shipping" My order was $95.96, and free shipping was advertised for anything over $80.00. When I proceeded t make my payment, all of a sudden I am shocked to see my total is now $194.96, which includes $99.00 USD for Shipping. ! I sent an email to Customer Service and got the response back that they HAVE to charge shipping! Even though their website clearly states "✈️ Free Shipping over $80" I refuse to pay $99.00 USD for shipping when I have always had my orders shipped for free in the past and have always spent more than necessary to meet the free shipping requirement. Shame On You.
ams
Ordered just two curtains almost a month ago and when I inquired about the status of the order they replied with “your order has already shipped” and gave a FedEx tracking number - which was just a label that was created. Shows as never even getting to FedEx. You can tell most of the recent reviews on here are fake by the poor grammar. I’m trying to get my money back. Not very hopeful!
Charles
I was shipped the wrong item. I ordered a double grommeted curtain (grommet's top and bottom) but only received grommet's on the top. Working with customer service to resolve, but I am not hopeful. Will update if resolved. Update: No resolution offered - no return accepted.
Doug A.
Florida resident. Purchased outdoor curtains for the pool cage area. Over the course of 12 months, purchased 7 of the brown 100" x 84". Curtains faded to light brown within a few months. I could live with that. Within 6 months curtains began shedding a powdery substance. In other words the curtains began to disintegrate. They are now literally tearing apart in multiple areas when I slide them across the outdoor curtain rod. Product advertised as appropriate for outdoor use. What isn't mentioned is "product will need to be replaced annually or sooner" due to mother nature and inferior material used in the production of the curtain. Waste of money!
Edward M.
Too Slow,Too bad
