Poor
Based on 362 reviews
SOFTWAREHUBS®2.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SOFTWAREHUBS® is a leading multi-brand provider of information software solutions to business, government, education and healthcare customers in the United States, Europe, and APAC. A top INC 5000 company and member of the Software Solutions Group, INC. SOFTWAREHUBS® was founded in 2018 and employed approximately 200 coworkers worldwide. For more information about SOFTWAREHUBS, please visit www.softwarehubs.com
SOFTWAREHUBS® (softwarehubs.com) has 362 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
Showing 187 reviews with 1 star · Clear filters
Monica H.
This is a total scam. BEWARE. DO NOT PURCHASE. Never received the email, the phone number provided does not work, email messages do not get answered, AI chat only tells you to call a number or send an email and as stated, phone number provided does not work.
Knecht Family K.
Had to reinstall OEM Windows and Software Hubs supplied MS Office. After only a few months, both Office keys were reported invalid. No response to several emails - BEWARE, horrible customer service.
Wayne J.
On August 24, 2024 I purchased a copy of Microsoft Project 2019 from SOFTWAREHUBS.COM. They quickly issued a receipt and confirmed my credit card was charged, which I verified myself as well. The next email from them was supposed to contain a download link to get my purchase, but link provided was invalid. I logged into my account on their site and attempted to download the purchase, however my transaction was still "Processing" (whatever that means). I immediately emailed the customer service center for help. Three days later I received a response telling me only HOW to install the software, but did not address the invalid link nor send me a refreshed link to get the product I purchased. Several subsequent emails for help have gone unanswered. Phone calls to them go directly to a machine -- which only says, "Please leave a message at the beep" -- and are never returned. I filed a complaint with the BBB, only to learn they cannot help as SOFTWAREHUBS does not maintain a business address in Wyoming (where they supposedly are located). This is an absolute ripoff. AVOID!
Deloy W.
Total Scam. Paid for two copies of Acrobat 2020, they never supplied the serial numbers which are required to install the software. Emailed them several times and received only one response that said they would get back to me tomorrow.....I even scheduled a video conference with their "support team" and they were a no show to the meeting. Absolute zero on software and customer service. I regret I did not research them more heavily before my purchase. Most likely would not have purchased from them had I done so. Big mistake.
Emma P.
Unable to get it loaded after several attempts Trying to get customer support
Hywel T.
I bought 2 code, one worked the other didn't and after numerous emails, no answer!!! Terrible
AJ
Purchased two software from them, both did not activate. Emailed them in FEB 2024 and as yet no one has helped me out. Just meaningless email replies that they are looking into it and will get back to me "today". This company has nonexistent customer service, they take your money and does not stand behind what they sell. There are so many other companies that sell the same programs as they do and I STRONGLY recommend that EVERYONE go somewhere else to purchase their software needs, this company is a waste of your time and money. Looking to do legal action against them now. Stay away from them!! They are not worth the trouble and dont support a company that doesnt care about their customers.
Kitty G.
Scam. Item I ordered had an overused code and was never given any customer service to remedy issue. buyer beware
