Great
Based on 378 reviews
SOJOS VISION4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SOJOS offers a full range of eyewear designed for everyday style and comfort — including sunglasses, prescription glasses, and blue light glasses. Every collection embodies style, quality, and versatility, ensuring you never have to compromise. SOJOS offers an exclusive Ocean Collection, a line of eco-conscious eyewear made from sustainable materials, reflecting our commitment to both fashion and the planet.
SOJOS VISION (sojosvision.com) has 378 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 45 reviews with 1 star · Clear filters
Andrey S.
Took forever.
Reply from SOJOS VISIONNov 26, 2024
We are sorry for the inconvenience caused by the shipping problem. Your package has now been dispatched by DHL to your address. For further questions, please feel free to contact us.
Diana
The quality of the items wasn’t good. I requested a refund and they haven’t emailed me back.
Reply from SOJOS VISIONOct 10, 2024
We are sorry for the experience. Our customer service just contacted you. We would appreciate it if you could check the message.
Sandy
To place an order is easy and quick, To receive the order was a over a month after order had been placed it took too long to receive the order.
Reply from SOJOS VISIONJul 12, 2024
We are sorry for the experience. Normally it takes 10-15 days for international shipping. The photochromic lenses also need time to be customized. Thanks for your comments and we will work hard to provide a better service.
Res L.
Typical China-scam! Do NOT risk it! After waiting full week after my first order, they said they were out of one of the frames I wanted. But they said they’d send me the other pair free of charge. I never received them. Then I placed a different order, and after 2 weeks, no order update or shipping update I emailed them to find out what was going on. The order took so long to ship to me, that I’ve since moved locations and now have no way of receiving my order at all!
Reply from SOJOS VISIONMay 10, 2024
We are sorry for the inconvenience. The tracking number shows the package has arrived on Apr, 29th. Could you please check your email? Our Customer Service just contacted you. Thank you very much.
victoria F.
I’m still waiting for my April 8th order and can’t see any information about my order. I texted them an email and still haven’t gotten a response. LOL.
Reply from SOJOS VISIONApr 30, 2024
Sorry for the experience. The package is in transit. The tracking details are sent to your email address. We would be appreciate if you could check.
Skyler T.
Honestly this company deserves no stars at all. I ordered a pair of glasses in the beginning of March, waited almost two weeks for them to ship and they only supposedly did after I reached out to the company. They claimed the package was in LA but the shipping details attached showed no proof of that and actually said that USPS hadn't even received it yet. I continued to wait until April when I reached out again and they said it was lost in the mail. I'm pretty sure they just never shipped it. I was given a full refund and sent a replacement, which shocker, hasn't arrived. I'm not expecting it to. I ended up ordering a similar pair from a different company that showed up in about a week. To me, this company seems like a total scam. I think they hope you buy from them and forget about it so they can keep your money. After reading some of these other reviews, so many other people have had the exact same problem! They don't deserve your business. DO NOT BUY FROM THEM.
Diane T.
Still waiting for my March 17th order. Plus the log-in never works. So I can’t see past orders.
Lizzette C.
I have not received my order & it’s been over a month. Therefore, I rate this service a zero.
Reply from SOJOS VISIONMar 4, 2024
We are sorry for the delivery delay caused by the holiday break. We've checked the delivery and your package arrived yesterday. The delivery details and tracking number have been sent to your email address.
