Excellent
Based on 269 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 219 reviews with 5 stars · Clear filters
Barbara K.
My order was delivered on time. The Bath Lyft Chair is working perfectly for my needs. I would definitely recommend to anyone who needs assistance safely to enter and exit a bathtub.
Reply from SolutionbasedJun 28, 2024
Thanks for the review and the recommendation.
Reberta
Very friendly and knowledgeable Person that the phone. He was very helpful. Help me fix my problem with the shower Buddy chair. Thank you, Long
Reply from SolutionbasedMay 9, 2024
Thank you for your review! We're delighted to hear that our team could assist you with your ShowerBuddy chair. We're always here to help!
LitenUp
Xlnt online product descriptions. Product fulfills that in use here
Reply from SolutionbasedMay 7, 2024
Thanks for taking the time to review the ShowerGlyde SG3.
Pamela S.
My husband was recently disabled by a stroke, and our home presented challenges for his care. The Shower Buddy offered an elegant solution for the problems we faced. We received extensive attention from the company helping us measure our space to determine its feasibility for our home. The company provided personalized help through Zoom for that purpose as well as assembly of the product and its potential use. Unfortunately, the health status of my husband declined to the point that he would be unable to safely benefit from the Shower Buddy. I received no push back or hassle to make a return. I remain grateful that I could at least try this wonderful product which is very well built, sturdy, and versatile.
Reply from SolutionbasedMay 7, 2024
Thank you for sharing your experience. We're sorry to hear about your husband's health decline, but we're glad we could assist you through the process and make the return hassle-free. We appreciate your kind words about the ShowerBuddy and hope you and your husband find the support you need during this time. Please don't hesitate to reach out if you need any further assistance. Take care.
Melanie M.
My questions were answered. I placed my order and it was delivered promptly.
Reply from SolutionbasedApr 17, 2024
Thanks for taking the time to review your experience with SolutionBased. We are glad we were able to help.
Allyn G.
There was a mix up on the shipping, but it was quickly corrected. Appreciate the great customer service, thanks.
Reply from SolutionbasedApr 14, 2024
Sorry for the mix-up and we are glad it was corrected quickly. Thanks for taking the time to rate your experience.
Ken H.
It was easy to find the part I needed on your website (24" ShowerBuddy chair wheel). It wasn't outrageously expensive. The order process was easy. Delivery was quick and timely with no product issues. The part was easily installed and fit perfectly. No issues anywhere in the process. In contrast, a competitor took 2 days to get back to me on my inquiry. I purchased and you shipped what I needed before they even got back to me.
Reply from SolutionbasedFeb 26, 2024
Thank you so much for your glowing review! We're delighted to hear that you had such a positive experience with SolutionBased. Providing seamless service and quick responses to our customers is always our top priority. We're thrilled that you found the part you needed easily, and that our delivery process was prompt and hassle-free. We truly appreciate your business and hope to continue exceeding your expectations in the future. If you ever need anything else, please don't hesitate to reach out. Thanks again for choosing SolutionBased!
Pidge T.
Castor fit perfectly. It came in less than a week and installation was easy!! Thank you!!
Reply from SolutionbasedMay 7, 2024
Thanks for taking the time to review SolutionBased.
