Excellent
Based on 269 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 219 reviews with 5 stars · Clear filters
Chris
This is an extraordinary company. Their products are outstanding and customer service is superb. I can't recommend them enough. Five stars!
Reply from SolutionbasedJan 5, 2022
Hi Chris, it was nice to meet you in person. Thank you for the review.
Big S.
Customer service is really helpful! I work at a nonprofit and we donated this item to a woman who was recently paralyzed in an accident and her insurance didn't cover this item. Thanks Shower Buddy!
Reply from SolutionbasedNov 11, 2021
Thanks for the feedback. We are here for you if you need anything else.
Barbara F.
Amazing customer service— we had cut our cable (which disables the tilt function which I need) and they were wonderful about getting the replacement shipped overnight!
Reply from SolutionbasedOct 25, 2021
Thanks for sharing your experience with us. We appreciate the support and feedback. Team SB.
KW
The chair is wonderful and safe and easy to manuver. The ordering was easy ,packaged well, and received in a short time. It was above my expectations in every way. Thank you.
Reply from SolutionbasedOct 16, 2021
Thank you for the great feedback. We are happy it all worked out well.
bf
Friendly, professional and helpful Spoke with agent (Oscar) who was quite helpful answering my questions, checking measurements and placing order for me
Reply from SolutionbasedOct 7, 2021
Thanks for taking the time to share your experience. We appreciate it.
Quad M.
Need a part for my shower buddy. I had to contact their office to make sure I was getting the correct part. The staff was more then helpful. When the parts arrived they were correct. The staff even told me step by step how to change the back of the chair. thank you people of Shower Buddy. Keep up the great work!
Reply from SolutionbasedSep 29, 2021
Thanks for the acknowledgment, we appreciate your business.
Naturally F.
The sales rep was very quick in responding to my questions about ordering the particular item I needed. Could not have made things any easier for me.
Reply from SolutionbasedFeb 14, 2022
Thanks for taking the time to write a review.
Ryan T.
it was the best bath chair for disabled people in my opinion
Reply from SolutionbasedSep 29, 2021
Thanks for the kind words, we appreciate your business.
