SorviqReviews of sorviq.com

Reply from SorviqAug 21, 2026

Hi Lilia, Thank you for sharing your experience and for giving Sorviq a try. We completely understand that it can be disappointing not to notice a change after the first week. Since you’ve only been using the Sorviq Miracle Balm for 1 week, it may still be too early to expect visible changes. Many customers notice that aching and discomfort may start to feel better within 2 to 4 weeks with consistent use. Results get better each week that you continue using the balm. We’d also love to know if there’s anything we can do to make your experience better. Please let us know how we can help or if there are any concerns you’d like us to address. You can also reach our Customer Support Team at +1 (307) 288 3376, available Monday through Friday, 9:00 AM to 5:00 PM (EST). We’d be happy to speak with you and see how we can help.

Reply from SorviqAug 13, 2026

Hi Marco, We understand why you’d be concerned, especially if you weren’t expecting a subscription. Please know that it’s never our intention to make anyone feel misled or frustrated. We’ve confirmed that your subscription has been cancelled, and you should have received an email confirmation. There will be no further automatic orders from the cancelled subscription. We also send several reminders before a subscription renewal. An email is sent 2 days before the renewal, another email is sent 1 day before the order is placed, and an SMS reminder is also sent to let you know that you have an active subscription. These reminders are intended to give you an opportunity to cancel ahead of the renewal if needed. We’ve tried reaching out to you by email and phone because we genuinely want to understand what happened and see how we can make this right. If you haven’t had a chance to respond yet, please reply to our messages or call our Customer Support team at +1 (307) 288 3376, available Monday through Friday, 9:00 AM to 5:00 PM (EST). We’d really appreciate the opportunity to speak with you and work toward a better resolution.

Reply from SorviqAug 3, 2026

Hi Lee, we're truly sorry to hear about your experience. We appreciate you taking the time to let us know what happened. We understand your concerns and want to work with you to resolve this as quickly as possible. We've already cancelled your subscription, and we're ready to process the refund you requested. If you could please reply to our previous email, we'll be able to proceed with your refund right away. If you prefer to speak with someone directly, you can also reach our Customer Support team at +1 (307) 288-3376, available Monday through Friday, 9:00 AM to 5:00 PM (EST). We'll be more than happy to assist you and make this right as quickly as possible. Thank you for bringing this to our attention, and we hope you'll give us the opportunity to resolve this for you.

Reply from SorviqAug 3, 2026

Hi Jane, we're truly sorry to hear about your experience, and we sincerely apologize for the frustration and concern this has caused. We understand how upsetting it must have been to receive another order when you weren't expecting one. Please know that it is never our intention for any customer to feel that they were signed up for something they didn't want or to receive an order they didn't intend to purchase. We'd really like the opportunity to look into this for you and make things right. Please reply to our previous emails or contact our support team directly at +1 (307) 288-3376 so we can review your account, address the unexpected order, and work with you toward a resolution. Thank you for bringing this to our attention. Your feedback is important to us, and we truly appreciate the chance to help.

Reply from SorviqJul 30, 2026

Hi Evelyn, thank you for taking the time to share your experience. We're truly sorry for the frustration and inconvenience this caused. We want to assure you that it is never our intention to be dishonest or to mislead our customers in any way, and we're sorry that your experience left you feeling that way. We also never want our customers to feel left without support. When placing an order, customers have the option to purchase either a one-time order or a monthly subscription, with the subscription offering additional savings as one of its benefits. We understand, however, that this selection can sometimes be overlooked, and we genuinely appreciate you bringing this to our attention. Your feedback is valuable, and we'll be sharing it with our team as we continue looking for ways to make the ordering experience clearer and ensure no customer feels this way. We're glad we were able to assist with cancelling your subscription. For future reference, customers can manage their subscription through their account, where the option to Pause or Cancel Subscription is available at the bottom of the subscription profile. If you're open to it, we'd appreciate it if you could reply to our support email so we can better understand your concerns and see how we can make this right for you. You can also reach our Customer Support team by phone at +1 (307) 288-3376, available Monday through Friday, 9:00 AM to 5:00 PM (EST). We'd be happy to speak with you directly and assist in any way we can. Thank you again for your honest feedback. We truly appreciate the opportunity to improve and hope we can provide you with a better experience in the future.

Reply from SorviqAug 3, 2026

Hi Lauren, we're truly sorry to hear that Sorviq Miracle Balm didn't meet your expectations. We understand how disappointing it is when a product doesn't deliver the results you were hoping for. Because everyone's condition is different, results can vary, and while some customers notice improvements sooner, others may need several weeks of consistent use before experiencing a difference. We never want anyone to feel dissatisfied with their purchase. If you haven't already, we'd really appreciate the opportunity to make this right. Please reply to our previous emails or contact our support team directly at +1 (307) 288-3376 so we can review your order and assist you under our 60-day money-back guarantee. Your feedback is important to us, and we appreciate you taking the time to share your experience.