SOUL LADY Reviews | Read Customer Reviews of soulladywigs.com

SOUL LADY Reviews | Read Customer Reviews of soulladywigs.com

SOUL LADY reviews

Showing 380 reviews with 5 stars · Clear filters

Nancy L.
Nov 24, 2025
I ordered the incorrect item
I ordered the incorrect item. Anna called me and explained the error. She helped correct and order new item. Very pleasant and helpful.
Reply from SOUL LADYNov 24, 2025
Hi Nancy, Thank you so much for your kind words! We’re thrilled that Anna could assist you and help get the correct item to you. Your satisfaction means the world to us, and we’re so glad you had a pleasant experience with our team. We truly appreciate your support and your 5-star review! Best wishes, Soul Lady Wigs
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Brianna B.
Nov 18, 2025
Impressed with the Quality
This braiding wig is honestly so pretty. The braids are super neat and consistent, and the hair feels soft and lightweight, not heavy at all. The lace looks really natural and blends well, and the parting is clean, which makes the wig look very realistic. The braids have a smooth finish with no frizz, and the color is exactly what I hoped for. You can tell it was made with care because everything looks well done. It’s perfect for getting a fresh braided style without spending hours getting your hair done. I’m really happy with the quality.
Reply from SOUL LADYNov 19, 2025
Hello Brianna, Thank you so much for your wonderful review! We’re thrilled to hear that you love the quality and the details of your braiding wig. It means a lot to us that our work helps you enjoy a beautiful, ready-to-wear style. We truly appreciate your support and hope you continue to enjoy your wig! Best wishes, Soul Lady Wigs.
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Karen
Nov 18, 2025
Salt and Pepper Lady
My experience was FANTASTIC because my salt and pepper gray hair was everything I was hoping for. My hair exceed my expectations. It took approximately one week for my hair to arrive. I couldn’t believe it when I realized how quickly the entire process took. My new hair was soft, easy to clip in, and blended well with my real hair.
Reply from SOUL LADYNov 19, 2025
Hi Karen, Thank you so much for your amazing review! We’re thrilled to hear that your Salt & Pepper hair exceeded your expectations and that you’re enjoying how soft and easy it is to use. We really appreciate your support and are so happy we could make your experience fantastic! Warm regards, Soul Lady Wigs
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Ava S.
Nov 17, 2025
Anna was very helpful
Anna was very helpful and has gone above and beyond duty, that I truly appreciate. She worked with me to help to make an effort to expedite my order so I receive it prior to traveling and for that I am grateful,, Anna is a great person with a good heart,, help me keep hope alive 💕
Reply from SOUL LADYNov 17, 2025
Hi Ava, Thank you so much for your wonderful feedback! We’re truly grateful for your kind words. Anna will be thrilled to know that her efforts made a difference. We’re very happy we could help expedite your order so you could receive it in time for your travels. Your trust and encouragement mean a lot to us. Thank you for keeping hope alive — we’re always here for you whenever you need us. Best regards, Soul Lady Wigs
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Sharon
Nov 14, 2025
My 1st Soul Lady Wig!
I received my 1st wig from Soul Lady Wigs and it is beautiful! It arrived sooner than I expected, but I needed a larger size. I contacted their Customer Support and they took good care of me quickly! My agent was Sophia. She was very pleasant, patient and helpful. I am completely satisfied and I already ordered another wig from Soul Lady Wigs!
Reply from SOUL LADYNov 17, 2025
Hi Sharon, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that your first Soul Lady wig arrived beautifully and even sooner than expected. We're also glad that Sophia was able to assist you quickly with getting the right size — she’ll be so happy to hear your kind words! We truly appreciate your trust and are delighted to know you’re completely satisfied. Thank you for placing another order with us — we can’t wait for you to enjoy your next wig as well! Best wishes, Soul Lady Wigs
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Tami J.
Nov 13, 2025
My first wig was exactly what I needed!
My first wig was exactly as I needed. I put my dreads underneath my wig so I need a larger cap. The second order there was a mix up and I received a regular sized cap and needed to return it. In the meantime I saw a third wig that I was contemplating when a customer service rep from Soul Lady called to see if everything was fine. She helped me with returning the second wig and gave me a discount on the third as well as helped with getting the correct size for it ordered. I am a more than satisfied customer. Wished more companies operated like this and they even are in another country! Looking forward to my replacement wig and future purchases!😊
Reply from SOUL LADYNov 14, 2025
Hello Tami, Thank you so much for your amazing feedback! We’re truly happy to hear that your first wig fit your needs perfectly and that our team was able to assist you with the mix-up on your second order. Making sure you receive the right cap size and feel confident with your purchase is very important to us. We’re grateful for your patience, and it was our pleasure to help you find the perfect third wig — and to make the process a little easier with a discount. Your kind words mean a lot to our whole team, and we’re honored to have you as part of the Soul Lady family. We can’t wait for you to receive your replacement wig and we look forward to serving you again soon! Warm regards, Soul Lady Wigs
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Joyce R.
Nov 13, 2025
Very good customer service
Very good customer service! Dan was very helpful to me and very patient when she helped me complete my order. I will become a regular customer. We live at the junction of Montana
Reply from SOUL LADYNov 14, 2025
Hello Joyce, Thank you so much for your kind review! We’re delighted to hear that you had a great experience. Providing helpful and caring service is always our priority. We truly appreciate your support and are honored to welcome you as a regular customer. Sending our warmest greetings all the way to Montana, and we look forward to serving you again soon! Best regards, Soul Lady Wigs
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Dolores
Nov 8, 2025
I received 2 beautiful wigs that were shipped within 2 days
I received 2 beautiful wigs that were packed so nicely in a fancy box tied with a ribbon. The most surprising thing was how quickly they were shipped. I made my purchase on a Monday and received my order on Wednesday, super fast. Soul Lady has a large selection of lovely human hair wigs so you have a great choice and are very likely to find what you like.
Reply from SOUL LADYNov 8, 2025
Hi Dolores, Thank you so much for your wonderful feedback! We’re thrilled to hear you loved both wigs and that they arrived so quickly. We always do our best to ship fast and package each order with care. It means a lot to know you enjoyed the unboxing experience! We truly appreciate your support and hope you continue to find more styles you love in our collection. Best regards, Soul Lady Wigs
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