Excellent
Based on 742 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Soundproof Cow, we understand that unwanted noise shouldn't have to be something you live with, which is why we carry all kinds of soundproofing, sound absorption and noise reduction materials from top brands like Soft Sound and Quiet Batt. Whether you're soundproofing a room with Acoustic Panels or building a recording studio with Studio Foam, our solutions-based approach to soundproofing any space is truly unique.
Soundproof Cow (soundproofcow.com) has 742 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 562 reviews with 5 stars · Clear filters
Jeff L.
Great customer service and quick ship.
Reply from Soundproof CowJun 15, 2020
Good day Jeff Lacy, Thank you very much for the amazing review and feedback. We truly appreciate it. Have a wonderful day, be safe, be well. The Soundproof Cow Team
D J S.
Great Service took the time to help reduce our freight Thank you,
Reply from Soundproof CowJun 11, 2020
Good day D J Schimmelfenning, Thank you so much for the amazing feedback and review, it is truly appreciated! Have a wonderful day, be safe, be well. The Soundproof Cow Team
Molly S.
We recieved these much faster then expected and they're exactly what we ordered.
Reply from Soundproof CowJun 8, 2020
Good day Molly, Thank you so much for the amazing feedback and review, we truly appreciate it! Have a wonderful day. Be safe, Be well. The Soundproof Cow Team
Anne G.
Easy website. Offered the product I needed. Easy ordering process. Regular update emails (account, order received, order shipped...) And very timely delivery. Couldn't ask for more.
Reply from Soundproof CowJun 1, 2020
Good day Anne, Thank you so much for the amazing feedback and rating! We truly appreciate it :-) Have a wonderful day, be safe, be well. The Soundproof Cow Team
David M.
Quick shipment....used on soundproof rug pad so will see how things work out when noisy downstairs neighbors return😉
Reply from Soundproof CowMay 28, 2020
Good day David, Thank you so much for the amazing feedback and review, we truly appreciate it! Stay safe, be well. The Soundproof Cow Team
Eric E.
I ordered my product and had noted some communication issues around the delay in having my order shipped. Once I brought this to the attention of the company, their communication was outstanding. Julie from the company was amazing! I have to be honest, this started out as the most irritating experience with an online order I had ever experienced. But once Julie reached out to me things changed immediately. She was open and transparent with the whole situation, expaining that there was a backorder on the container for the product. As a person that used to work in the manufacturing sector, I understand how awkward it is to explain to someone that your supplier is behind on their orders; and so it is making you fall behind too. But again, Julie was incredible. She was kind, open, and very understanding. This is a company that is willing to go above and beyond if there is a problem. And their Silent Running product is incredible as well. I will DEFINITELY buy from this company again!
Reply from Soundproof CowMay 28, 2020
Good day Eric, We are very sorry and saddened to see this review. We, as I am sure, other companies are beginning to see disruptions in raw material supply chains due to the global pandemic COVID-19. The product purchased, silent running 1 gallon, does have a 7 -10 day lead time, making the ship date for this order around 5/21/20 as indicated on our website at the time of check out. I was also told that you called in and spoke with Kellen on 5/22/20 regarding your order, the day before this review was made. He, at the time of speaking with you did update you on the items I am discussing in this response. When a lead time is stated at the time of check out, typically, barring any unusual circumstances, the order is automatically sent confirmation and the next item received is the invoice when your order ships. An unfortunate twist that I will absolutely apologize for was the individual that typically handles all online orders went out very early (unexpectedly) on maternity leave, that by no means excuses the lack of update on 5/21/20 when we found out that the raw materials had been delayed. That is absolutely our fault and for that I truly apologize, and I also truly apologize for my delayed response. I would like to offer you a discount off of this order that we will refund to your original payment method as our apology for the lack of communication. I will also be sending this email to your personal email that we have on file. I again truly apologize and we are actively working to get this taken care of for you. Thank you, be safe, be well. Julie Fitchet President / CEO Soundproof Cow
Brad
Found exactly what I needed and received products before I needed them.
Reply from Soundproof CowMay 21, 2020
Good day Brad, Thank you very much for the amazing review and feedback, we truly appreciate it! Please keep our company in mind for future soundproofing projects. Have a wonderful day, be well, be safe. The Soundproof Cow Team
Erick M.
The online service was very good. I was guided to the correct product for my application, and the products arrived quickly. Installation was just as easy as I was told. The product performed exactly as we had hoped.
Reply from Soundproof CowMay 18, 2020
Good day Erick, Thank you so much for the amazing feedback and rating, we truly appreciate it. Have a wonderful day, be safe, be well. The Soundproof Cow Team
