Excellent
Based on 742 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Soundproof Cow, we understand that unwanted noise shouldn't have to be something you live with, which is why we carry all kinds of soundproofing, sound absorption and noise reduction materials from top brands like Soft Sound and Quiet Batt. Whether you're soundproofing a room with Acoustic Panels or building a recording studio with Studio Foam, our solutions-based approach to soundproofing any space is truly unique.
Soundproof Cow (soundproofcow.com) has 742 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 87 reviews with 4 stars · Clear filters
MP
The tape works just as expected, dampen sound and quiet vibration, and was good price. Thanks, Soundproof Cow!
Reply from Soundproof CowJan 11, 2021
Good day MP, Thank you for the amazing feedback and rating, we truly appreciate that. Have a wonderful day, be safe, be well. The Soundproof Cow Team
Kerry D.
fast and efficient
Reply from Soundproof CowDec 17, 2020
Good day Kerry, Thank you for the review and feedback, we truly appreciate it. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team
RN
Received items as ordered, but it can be hard to tell from the web site which items are right for the job, and the questions I asked in the online form were never answered. It would be good to have a comparison chart on the site showing how various products are right for various applications.
Reply from Soundproof CowNov 12, 2020
Good day RN, Thank you very much for the review and feedback. I am sorry to hear you had difficulty understanding our instructions / diagrams. From the research we were able to do, we think this is Ryan N., having sent through your question on 11/6/2020 at 6:41 pm. It looks as if Kellen Beaver, our Corporate sales manager responded, Monday, 11/9/2020 at 9:35 am, when we reopened from being closed over the weekend, his brief email answered your question of which side of the material was to be applied in which direction. I am very sorry if this response got stuck on a junk folder or spam file. We will have our web content team take a look at seeing if we can create a comparison chart or something similar to help quickly answer questions. We are more than happy to discuss this further, please feel free to call Kellen Beaver at 717.262.7229 or toll free 800.558.2058. Thank you again, be safe, be well. The Soundproof Cow Team
Christian F.
Customer service was great and they really know their stuff!
Reply from Soundproof CowSep 23, 2020
Good day Christian F., Thank you so much for the amazing review and score, we truly appreciate it! Wishing you a wonderful day. Be safe, be well. The Soundproof Cow Team
NewToSound
You have the unique product with MLV+PSA, and your staff has expertise in advising what works. The only reason I didn't give 5 stars is that your supply chain isn't great, I placed an order and it took quite some time for staff to tell me that what I ordered actually wasn't in stock. In addition, the sealant I ordered was delivered damaged in a box that was clearly too small to hold things so the points of the tubes was damaged.
Adam B.
Originally did not place my order, however a quick email was all it took and representative was apologetic.
Reply from Soundproof CowApr 30, 2020
Good day Adam, Thank you very much for the amazing rating and feedback. We apologize for any technical issues that you may have experienced, however it sounds as if our fabulous customer service team jumped right on it! Be safe, Be well. The Soundproof Cow Team
Robert
So far so good have not received my product yet but if it works half as well as the staff was helpful it will be GREAT!!
Reply from Soundproof CowApr 15, 2020
Good day Robert, You are going to make us blush :-) Thank you so much for the kind words! Wishing you a fabulous day. The Soundproof Cow Team
Motorducky
They picked up quickly, but it was difficult to pull information out of them concerning product particulars... was surprised they couldn't answer my basic questions. For instance... is it like a rubber? Like neoprene open cell not? Is there a skin on the surface smooth? What happens when I peel it up? Does it separate in pieces, crack, or smoothly come up? Worked great to quiet down our screen door. There are two aluminum diaphragms that make a huge racket when the door is closed. All quiet now. A bit expensive but that's just what sound deadening products go for. Much better than the butyl rubber type because in the sun the rubber leaks out and the surface finish is easily marred. Shipping was problematic, the product was in a roll and was pinched leading to surface imperfections. Not worth returning due to time limitations. Disappointing but overall very satisfied with the product. Would buy again and request a box for shipping instead of an envelope for easily damaged product.
Reply from Soundproof CowJan 6, 2020
Good day, Thank you for your feedback, we do apologize that your experience was not 5 Star. We would be happy to talk with you further regarding any needs or lingering questions that you might have. I am not able to research your account with the information that is provided in this review. Without further information I cannot respond to the questions regarding whom you spoke. Just from the questions above perhaps it was miscommunication? For example, you asked "Like neoprene open cell not?" Neoprene is a rubber, rubber is neither open or closed cell, that is foam. There are rubbers that are made with certain types of foams like polyurethanes, these have open cell characteristics due to the addition of foam in the manufacturing process. So I am not exactly sure what you are asking? The product that could possibly be used in the above scenario is not a mixture of rubber and foam, Vibra Block has a polymer base, or perhaps Roadblock R was used and that is a rubber based aluminum faced butyl material. As for the issues with shipping, we apologize for an issues caused by a third party vendor. Your order would have been shipped by either UPS or Fed Ex ground. We have spent many customizing the best way to safely ship our products. I also apologize if your order was damaged in transit. As previously stated, we would be more than happy to discuss further, please reach out to Kellen Beaver, 1.800.558.2058 or email [email protected]. We again thank you and wish you a wonderful day. The Soundproof Cow Team
