SpectrumVoIPReviews of spectrumvoip.com

When Spectrum raised their prices on my account I checked around and can get the same business landline service for 1/2 price from several other providers.

very high price, not worth it

On June 13th two gentlemen entered our business with Spectrum shirts on claiming they were another branch of Spectrum. I advised that we were looking to switch from our Spectrum Enterprise to Spectrum Ring Central now that Business offers it. They advised they could get us switched immediately and get us a better rate on our Internet and Business bundle since we were doing the phone and eliminate the Enterprise and keep it all under one bill. They came back with good news that my enterprise service was at the end of the contract and it would be no additional cost to us. They showed the phones that would replace the Cisco and it was a phone we previously used. The young man that came in to install had no clue what he was doing and took all day to install. The features they claimed that would stay in place no longer work, we received 1761 emails advising we had 3 voicemails, you could not identify who the calls were coming from, time of call or anything other than what the voicemail managed to capture. The answer was tech support calling my number nonstop to test our phones and telling us not to answer, she's testing. when I finally got fed up and called Spectrum to complain and get this fixed, I discovered they are not associated with Spectrum at all and I, among many others was deceived.

Worst Ever! RUN FOR YOUR LIFE !

DO NOT USE THIS COMPANY!! Half the time the product they sell you doesn't work and they come up with lame excuses. After 4 years of my mobile phone app not working, I finally figured it out after no one getting back with me. I am downsizing and do not need all of the phones, they don't care, I have to keep all of them in a box and pay for them until the contract is fulfilled! I was going to fulfill my contract only downsize.

Absolutely the worst company for phone service. Customer service is horrible and porting department should be collecting welfare. Never in 45 years of business have I had to work with such a totally inept service provider.

Awful, awful, awful. As other reviews have stated the customer service is TERRIBLE! Avoid this company at all costs. We have many regrets agreeing to this contract and are actively looking to cancel and find another company.

Customer service is horrific, we would put in a request for service but within minutes get an email thanking us for being a customer and close the service ticket. They would send an email confirming the issue was resolved and the service ticket was closed but they never contact you to resolve issues. We are switching service. I googled top 5 and top 10 VOIP providers and had them send quotes and details. Spectrumvoip never showed up on the google searches