SpectrumVoIP Reviews | Read Customer Reviews of spectrumvoip.com

SpectrumVoIP Reviews | Read Customer Reviews of spectrumvoip.com

SpectrumVoIP reviews

Showing 82 reviews with 5 stars · Clear filters

Manish J.
Jul 6, 2026
Awesome services and fastest support.
Excellent Service! Spectrum VoIP has been a fantastic addition to our business. The call quality is clear, and the system is very reliable.A special thanks to Angela for her outstanding support! She made the entire process easy, stress-free, and professional. We highly recommend Spectrum VoIP and Angela's excellent service!
Reply from SpectrumVoIPJul 7, 2026
Manish, thank you for the wonderful feedback! Clear call quality, a reliable system, and a smooth, stress-free experience are exactly what we aim to deliver. We're so glad Angela made that a reality for your business, and we'll make sure she sees this. As always, we're just a call away -- reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone anytime.
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BJR
Jul 2, 2026
Very knowledge and willing to help
Mr. Hernandez was very helpful and courteous. What made this experience positive was his pleasant attitude. He sounded very joyful and very willing to help.
Reply from SpectrumVoIPJul 6, 2026
Thank you for the kind words! A pleasant, upbeat attitude goes a long way, and we're glad Mr. Hernandez made your experience an enjoyable one. We'll be sure to pass this along to him. As always, we're just a call away -- reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone anytime!
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Cesar D.
Jul 2, 2026
Alexander Berumen was outstanding
Alexander Berumen was outstanding! Very helpful and patient. Knew exactly how to address the issue we were having. Thank you!
Reply from SpectrumVoIPJul 6, 2026
Cesar, thank you! Helpful, patient, and knowing exactly how to address the issue -- we're glad Alexander delivered that for you. We'll make sure he sees this. As always, we're just a call away -- reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone anytime.
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Axel R.
Jul 2, 2026
Tyrin Nakata was very knowledgeable
Tyrin Nakata was very knowledgeable, helpful, and made the entire experience easy. I really appreciated the excellent customer service.
Reply from SpectrumVoIPJul 2, 2026
Axel, thank you for sharing this! Knowledgeable, helpful, and easy to work with -- that's exactly the experience we want every customer to have. We'll make sure Tyrin sees this. As always, we're just a call away -- reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone anytime.
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Tess S.
Jul 2, 2026
Michael is accommodating and was able…
Michael is accommodating and was able to solve the issue
Reply from SpectrumVoIPJul 2, 2026
Tess, thank you! We're glad Michael was able to take care of you. We'll pass the kind words along to him. As always, we're just a call away -- reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone anytime.
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CP
Jul 2, 2026
Tyrin worked with me nearly an hour…
Tyrin worked with me nearly an hour troubleshooting our problem. I reconfigured lines on two different systems and I have no knowledge of what I was doing but simply following his directions. He was fantastic and I could not be more pleased with his assistance.
Reply from SpectrumVoIPJul 2, 2026
CP, thank you for this! Walking someone through a complex reconfiguration across two systems takes real patience and skill, and we're so glad Tyrin made the process manageable for you. Nearly an hour of dedicated troubleshooting is a true testament to his commitment to getting it right. We'll make sure he hears this. As always, we're just a call away -- reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone anytime.
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Melanie Catalano - PAGA, L.
Jul 2, 2026
Michael was extremely helpful and…
Michael was extremely helpful and patient! When we couldn't get the problem fixed after the first course of action, he immediately went to the next. He made the process easy by remaining calm and not giving up. He resolved my issue quickly and left me feeling truly assisted!
Reply from SpectrumVoIPJul 2, 2026
Melanie, thank you for this! Staying calm, working through the problem methodically, and not giving up until it's resolved is exactly the kind of support we want every customer to experience. We're thrilled Michael delivered that for you, and we'll make sure he sees this feedback. As always, we're just a call away -- reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone anytime.
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JC
Jul 1, 2026
Kudos Well Deserved
Alex did a superb job of assisting our organization with resolving a high Jitter issue we were experiencing. His technical knowledge and expertise allowed him to find a resolution that best fit what we needed. In addition he was very professional with his interaction with me. Please see to it that this support technician is recognized to the highest degree.
Reply from SpectrumVoIPJul 1, 2026
JC, thank you for taking the time to share this! Tracking down and resolving a jitter issue takes real technical depth, and we're glad Alex was able to find the right solution for your organization. We'll absolutely make sure he's recognized for this. As always, we're just a call away -- reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone anytime.
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