Great
Based on 1,230 reviews
SpinLife.com4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
SpinLife.com (spinlife.com) has 1,230 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 115 reviews with 4 stars · Clear filters
Howard G.
The company was great. The Bread site wasn't.
Reply from SpinLife.comFeb 14, 2023
Dear Howard, We are sorry you had difficulty with the Bread Financing website. We would be interested in hearing of your experience. We hope you are satisfied with your purchase and we look forward to serving you in the future. Sincerely, SpinLife Customer Service
Marjorie M.
quick and easy
Reply from SpinLife.comFeb 6, 2023
Dear Marjorie, We are pleased to hear that you had a very good ordering experience. We hope you are satisfied with your purchase and we look forward to serving you in the future. Sincerely, SpinLife Customer Service
Robert H.
I love my scooter I’m pleased with the scooter
Reply from SpinLife.comDec 13, 2022
Dear Robert, We are very happy to hear that you are pleased with your new scooter. Thank you for your order and your Four-Star review. It is our hope that we can assist you in the future for any of your mobility needs. Sincerely, SpinLife Customer Service.
Thomas R.
Good Black Friday discount of 12%.
Reply from SpinLife.comDec 6, 2022
Dear Thomas, Thank you for your purchase of the Drive Medical Spitfire Pro scooter. We hope you are satisfied with your purchase and we look forward to serving you in the future. Sincerely, SpinLife Customer Service
Jack G.
Gentleman who took my parts order understood my needs and was helpful in meeting them. When I needed additional parts, he expedited them to me.
Reply from SpinLife.comNov 7, 2022
Dear Jack, We are pleased to hear of your ordering experience. We hope you are satisfied with your purchase and we look forward to serving you in the future. Thank you for your Four-Star review! Sincerely, SpinLife Customer Service
MARY B.
NEWER UPDATE; Adjustment to cost has not been posted as of 11/16/22, so rating may change again. UPDATE: Spinlife representative followed up to confirm receipt of the new controller, and that we received it just a day or 2 later than we were originally told. In addition, we would receive an adjustment to the cost, although it hasn’t been posted yet. We ordered a new controller for our Golden Technologies lift chair on 11/3. At that time, we were told the product would be shipped to us the next day. The next morning I get an email saying the shipping date was TBD. I called and was told we had to wait until 11/18. I asked to speak to a manager and she said it may ship out on 11/4 or 11/5. I asked for the manager to call us back when she knew for sure. We never got a call back and it still shows TBD. If I had known the shipping info was us to 2 weeks away, I would have ordered or picked up elsewhere.
Reply from SpinLife.comNov 14, 2022
Dear Mary, We apologize that accurate shipping information was not provided to you at the time you placed your order and for not providing you with an update as you had requested. Setting proper expectations and customer satisfaction very important to us. Your order did ship earlier than the projected ship date and tracking shows that it was delivered to you. SpinLife has given a price concession on your purchase as a courtesy. We consider you a valued customer and it is our hope that we can assist you with your future mobility needs. Sincerely, SpinLife Customer Service
Brian B.
The customer service was great. Lisa emailed and we talked on the phone. She handled things very well and helped get me the right cushion.
Reply from SpinLife.comOct 26, 2022
Dear Brian, We are pleased to hear that the associate you worked with at SpinLife was very helpful. We have a team of associates who come with years of experience and who care about our customer’s needs. They all take pride in knowing that they are helping to make a difference in people’s lives by the products they sell and the service that they provide. Thank you for your order and your Four-Star review. Sincerely, SpinLife Customer Service
D. L. J.
Things went well after getting account set up. Now waiting for delivery of purchase.
Reply from SpinLife.comSep 19, 2022
Dear Deanna, We are pleased to hear that you had a very good ordering experience. Your item has already shipped. We thank you for your purchase and we appreciate your Four- star review. Sincerely, SpinLife Customer Service
