Average
Based on 327 reviews
Spring Hill Nurseries3.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Distinctive plants. Since 1849.Make room for a beautiful garden.A border full of color. A quiet, leafy corner. A rose that makes you stop on your way inside. Find plants that turn the space around your home into somewhere you want to spend time.Discover new plantsShop best sellersBegin with your spaceWhat does your garden need?Start with the light, the setting and the feeling you want to create. Then choose plants that belong there.A sunny borderBuild layers of bloom and texture.Sun perennials →A shaded cornerExplore foliage and flowers for less sunny spaces.Shade perennials →A little more privacyGive your garden a living backdrop.Evergreens →Explore the collectionColor. Texture. A sense of place.Spring Hill offers perennial plants, roses, clematis, shrubs, trees and flower bulbs for gardens with a point of view. For the love of rosesExplore climbing, shrub and hybrid tea roses for flowers that take center stage.Shop roses A border that evolvesCombine flowering perennials and foliage plants for a garden with changing seasonal interest.Shop perennials Let the garden climbBring flowers to a trellis, arbor or fence with clematis in a range of forms and colors.Shop clematis Structure for the sceneFrame the garden with flowering shrubs, trees and evergreens selected for your space.Shop shrubsFlower bulbs · Trees · Garden suppliesA closer lookFind your kind of rose.An arbor covered in climbing roses creates a different garden moment from a hybrid tea grown for cutting. Explore the forms, colors and habits that fit the way you want to garden.Our rose resources explain the differences between types and help you compare sizing and grading before choosing a plant.Climbing roses · Hybrid tea roses · Shrub rosesExplore rose types / Understand rose sizesBehind the plantsA long history. A curious eye.Spring Hill began as a small Ohio nursery in 1849. Today, that history continues through a search for distinctive plants and a practical interest in how they perform in the garden.Ou
Spring Hill Nurseries (springhillnursery.com) has 327 customer reviews on Folks Told, with an average rating of 3.0 out of 5.
Showing 128 reviews with 1 star · Clear filters
Angie P.
Terrible communication. Ordered $166 of clematis in January for Feb delivery. No notice of backorder or delay. Emailed in March, said they would ship in a few weeks! It’s 4/25 and no order, called a said all were cancelled except one. No communication at all! I asked for refund. Very sad they don’t communicate with customers.
Yury S.
The seller took the order as advertised but failed to disclose that the product was on back-order. They failed to notify of inability to deliver within the per order estimated window. After I have cancelled the order because of their gross misinformation, they indicated that refund will take 30 days!
Jeff
Tree was delivered in very cold conditions after the biggest snowstorm here in years. It's dead. Reached out to the company. No response. Left a review on their website. They didn't publish it. Extremely poor service. Will never deal with them again.
Debbie N.
We're in WI where we'll get subzero temps in the winter. I placed an order for live plants in June 2024. They sent them November 20, 2024. I tried to call 5 times on three different days and couldn't get through. I emailed them and got nothing for a few days so reached out to our local greenhouse for advice. They stated they absolutely cannot be planted, and I'd have to overwinter them, allowing them to go dormant, then bring them back around March so they could be planted around June 1. What seed/plant company doesn't know planting zones? A few days later, I finally got an email response and was given a $10 credit on my next purchase. Nice. So now I have to hope to keep 3 daisy and 2 honeysuckle plants, which were growing new leaves when arrived, alive for six months in the house.
Becky B.
I ordered a snowcicle hydrangea plant, when it arrived the leaves were mostly dead after removing the dead leaves, not much of a plant left to plant. I'm hoping it grows/lives, but I'm doubtful. For 42.39 including shipping, I feel I got ripped off.
Mike R.
Spent $200 on a 5 gallon Japanese Maple and they sent a mostly dead 1 gallon plant. Poorly packed, there was no dirt in the pot it was all over the box. (With a very small root ball) Customer service is poor, and as far as I’m concerned the place is a scam.
Howard M.
I had this experience earlier this year and let it go. I spent the weekend reviews the order I wanted on $10 plant sale and free shipping. Made the order on Sunday evening, Sept 22nd. the website said it would send a number to my phone to verify it was me but I never received a number. When I called on Monday to say what happened I was told I would have to pay the regular price. It is not my fault that your computer didn't send me the number to complete the order. when I asked what could be done, the person the order deck said nothing. I asked to speak to a supervisior and they said they didn't have one I could talk or could call me back. Some customer service!!!!!! Howard McCall
Linda C.
I have ordered plants from other sources before and was very satisfied. Spring Hill was an absolute nightmare. The plants took forever to arrive. When they arrived, the plants were extremely unhealthy and much smaller than described. I had to remove a great deal of dead and dying leaves. I contacted customer service and got a rash of excuses with no offer of replacement or compensation. My next step will be to notify the Better Business Bureau. This company should not be in business. They are guilty of misleading advertising, poor quality products, over pricing, and horrific customer review.
