Spring Hill NurseriesReviews of springhillnursery.com

On a previous shipment, the plants arrived in poor condition. 2 of 3 dead and the third hanging on for dear life. I spoke with someone at Spring Hill to advise why this happened. Very poor packaging. The plants moved around inside their boxes and main stems brok. I received a replacement shipment yesterday and they shipped in the same manner but this time they were dried out and dying as well as one with a broken main stem. Both times the carrier did not cause the damage but rather the poor packaging did. All boxes showed no signs of abuse. I will not be ordering again from them.

Plants not received. It’s been 2 weeks and the order status is still “not yet shipped.” I’m getting emails daily from Spring Hill to buy more stuff but zero communication about the plants I’ve already ordered and paid for.

Took order with target delivery dates. Then passed delivery dates. Sale of items I ordered. No delivery. Cancellation of order by Spring Hill. So for over 1 year I waited. Went elsewhere. Order confirmed and delivery within 3 weeks.

I placed on order on October 5, on the 13 I did not have a shipping label, called and canceled order. The very next day on October 14, did not see a confirmation email saying cancelled, called back , was assured order was cancelled, morning of October 15 I get email with a tracking number. I called a third time and was told you cant cancel, it’s been shipped.was assured plants will survive cold weather and told call back next summer if they don’t look good. Anyone want to take bets on what customer service will be like in six months ?

I ordered plants 2 weeks ago and the money was taken out of my account . Every time I check to see when the order will be shipped it says out of stock. I'm wondering if I will receive it at all.

I bought this item this past spring and I’m just now getting it! I still haven’t got another item that I bought with it. What good does it do you to buy and pay for a blooming item and the whole growing season goes by and you don’t get to see that item grow and bloom???? It probably won’t live through the winter getting it now and planting it now! I’m so upset!

I have not been told that my items have been shipped, and I have not received my items.

Shipping date is not prompt and still waiting.