Average
Based on 2,890 reviews
Stepprs3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 1,609 reviews with 5 stars · Clear filters
Simelisizwe M.
The team contacted me to double check my order. I had placed the wrong size, that helped a lot.
Reply from StepprsJul 27, 2026
Hi Simelisizwe, Thank you for your wonderful review! We're happy we could make the process easier for you. At Stepprs, our goal is to provide not only lasting comfort and support but also customer service you can rely on every step of the way. Thank you for choosing Stepprs—we truly appreciate your support! -Emily
Ciaran M.
Excellent service
Valerie P.
Stepprs customer's service is very responsive and accommodating. I have had a great experience dealing with them over the past few days, with a regular email exchange on the matter. If your Stepprs don't fit right, or if there is any issue with the product, they will go out of their way to make it right.
Reply from StepprsJul 24, 2026
Hi Valerie, Thank you for taking the time to share your experience! We're delighted to hear that our customer support team was responsive and accommodating throughout the process. At Stepprs, our goal is to provide not only lasting comfort and support for your feet but also customer service you can count on. We're glad we were able to help resolve your concerns, and we truly appreciate your recommendation. Thank you for choosing Stepprs! -Emily
Alina V.
Customer service is perfect.
Reply from StepprsJul 24, 2026
Hi Alina, Thank you so much for your kind review! We're delighted to hear you had a great experience with our customer service. At Stepprs, our goal is to provide not only exceptional support but also the comfort and care you deserve every step of the way. Knowing we were able to help makes our day. Thank you for choosing Stepprs. We truly appreciate your support! -Emily
Curtis L.
These inserts really do help not 100%bu I feel the difference I’m on my feet on concrete 8hr a day
Reply from StepprsJul 24, 2026
Hi Curtis, Thank you for sharing your experience! We're glad to hear you've noticed a difference with your Stepprs, especially after spending 8 hours a day on concrete. We know long days on hard surfaces can really take a toll on your feet. At Stepprs, our goal is to provide lasting comfort and support to help make every step a little easier. We truly appreciate your feedback, and we're grateful you gave Stepprs a try. -Emily
Carlos G.
Great costumer service!
Reply from StepprsJul 24, 2026
Hi Carlos, Thank you for taking the time to leave us a review! We're delighted to know our team provided you with a great customer service experience. At Stepprs, we're committed to making every customer feel supported while helping them enjoy greater comfort with every step. We truly appreciate your trust in Stepprs and look forward to serving you again. -Emily
Smithy
Made a mistake with the sizes in my order. Emailed straight away and got a quick response and order changed without me having to worry about posting everything back to get them changed
Reply from StepprsJul 24, 2026
Hi Smithy, Thank you for taking the time to share your experience! We're so glad you reached out right away and that our team was able to update your order quickly, making the process simple and hassle-free. At Stepprs, our goal is to provide not only comfort and support for your feet but also customer service you can count on every step of the way. Thank you for choosing Stepprs, and we truly appreciate your trust in us. -Emily
Salonee N.
I definitely feel a difference in the pain in my feet and i’m able to stay standing longer!
Reply from StepprsJul 24, 2026
Hi Salonee, Thank you for sharing your experience! We're so happy to hear you're already noticing a difference in your foot pain and that you're able to stay on your feet longer. That's exactly the kind of support and comfort we designed Stepprs to provide. At Stepprs, our goal is to help make every step more comfortable so you can keep doing the things you love with greater ease. Thank you for choosing Stepprs and we truly appreciate your support! -Emily
