Average
Based on 2,890 reviews
Stepprs3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 768 reviews with 1 star · Clear filters
Paul C.
I never received the item in question
Reply from StepprsJun 13, 2025
Hi Paul, We’re very sorry to hear that your item never arrived. That’s absolutely not the experience we want you to have. Please email us at [email protected] with your order number, and we’ll make this right with either a full refund or a replacement - whichever you prefer. Thank you for your patience, and our sincere apologies for the inconvenience. – The Stepprs Team
George Jude T.
My feet was in lot of. discomfort wearing. these in soles.i will not to nobody to buy these insoles
Reply from StepprsJun 13, 2025
Hi George, We’re truly sorry to hear that the insoles caused you discomfort - that’s the opposite of the relief we aim to provide. Everyone’s feet are different, and we understand that Stepprs may not work for every individual. Please email us at [email protected] with your order number so we can offer you a full refund under our 100% Satisfaction Guarantee. We appreciate your honest feedback and the opportunity to make this right. – The Stepprs Team
Cheryl G.
Beats me. I never received them.
Reply from StepprsJun 13, 2025
Hi Cheryl, We’re really sorry to hear you never received your order. That’s not the experience we want our customers to have. Please email us at [email protected] with your order number, and we’ll make sure to either send a replacement or issue a full refund - whichever you prefer. Thank you for your patience, and our sincere apologies for the inconvenience. – The Stepprs Team
WestleyHarris
I don’t know why you ask for a review …. when I don’t even have the product a month later!!
Reply from StepprsJun 13, 2025
Hi Westley, You're absolutely right - we shouldn’t be asking for a review if you haven’t even received the product. We’re really sorry for the delay and completely understand your frustration. Please email us at [email protected] with your order number so we can check on the status and either send a replacement or issue a refund if needed. Thank you for your patience, and again, our sincere apologies for the inconvenience. – The Stepprs Team
Mustafa H.
Don’t work if you stand on your feet all day
Reply from StepprsJun 13, 2025
Hi Mustafa, We’re sorry to hear that the insoles didn’t provide the relief you needed for long hours on your feet. We know how important that support is, especially if you’re on your feet all day. Please feel free to email us at [email protected] - we’d be happy to offer you a full refund under our 100% Satisfaction Guarantee. We appreciate you giving Stepprs a try and sharing your feedback. – The Stepprs Team
KRYSTAL M.
Still have not received them. Ordered them a long time ago. Over a month and still have not gotten them.
Reply from StepprsJun 13, 2025
Hi Krystal, We’re very sorry to hear your order still hasn’t arrived - that’s far beyond our expected delivery time, and we completely understand your frustration. Please email us at [email protected] with your order number so we can resolve this immediately, either by reshipping your order or issuing a full refund. Thank you for your patience, and our sincere apologies for the delay. – The Stepprs Team
Dave
SCAM Would have given 0 stars if I could have. Have not received my order. No response to inquiries. Should have known it was a scam when it shipped from China. DO NOT BUY!!!
Reply from StepprsJun 13, 2025
Hi Dave, We’re very sorry to hear you haven’t received your order and that your attempts to reach us went unanswered - that’s unacceptable and not the experience we want for any of our customers. We can assure you we are a legitimate company and we stand by our 100% Satisfaction Guarantee. Please email us at [email protected] with your order number so we can either issue a full refund or send a replacement immediately. We appreciate your feedback and the chance to make this right. – The Stepprs Team
Geri M.
They never were delivered.
Reply from StepprsJun 13, 2025
Hi Geri, We’re very sorry to hear your order was never delivered. That’s definitely not the experience we want for you. Please email us at [email protected] with your order number, and we’ll make it right - either with a full refund or by sending a replacement. Thank you for your patience, and again, our sincere apologies. – The Stepprs Team
