Average
Based on 200 reviews
Store Space Self Storage3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Store Space understands there are many circumstances that call for renting a storage unit. We also appreciate that what you are storing is meaningful, for sentimental or financial reasons. That’s why we operate our company with the mission statement “Storage That Cares.” We care for your personal belongings as if they were our own, and are committed to provide you with the best storage care experience possible.We offer a wide variety of storage solutions at Store Space; our properties have the latest state-of-the-art features, amenities and security systems expected at a modern self-storage facility. Our storage options include indoor storage, drive-up storage, climate controlled storage and vehicle storage (auto and RV). At Store Space you’ll find the type of storage you need, at a price you can afford.We provide a wide variety of storage unit sizes to cater to everyone’s unique storage needs. Our diverse lineup ensures the perfect size storage for you – you can rent a storage unit as small as a walk-in closet or as large as a three-car garage! We can help you with just a little extra space for seasonal items, or a space large enough for a three-bedroom house; you’ll find the perfect size storage unit at your local Store Space self-storage facility.
Store Space Self Storage (storespace.com) has 200 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 15 reviews with 3 stars · Clear filters
Anna D.
The prices are too high!
Reply from Store Space Self StorageOct 12, 2018
Hey Anna, We're very sorry you feel this way about our pricing. We want to give our tenants the best value, while keeping competitive pricing and providing excellent service and amenities at our facility.
LaTesha R.
There is no lights in the back storages on the outside like the front storages is and the person who had the unit before me broke the light in the inside of the storage, gate was broken. I feel like it is unsafe where my storage is with the lights not own in the back.
Reply from Store Space Self StorageOct 12, 2018
Hey Latesha, We appreciate your feedback. Our goal is to make storage as simple as possible and make our tenants feel safe. Please contact us at [email protected] so we can look into this. Thank You.
KNShinal
The customer service has been fine. I’ve gone through two transitions with this particular space. With the store space move, I felt I was more informed about what was happening and what I needed to do as a renter. However, I’m literally renting a closet, the smallest space, 5x5. It cost me $33 a month for a closet. I’m sure the rates are set at some corporate level based on market standards, blah, blah, but I still feel this is overpriced for something of this nature.
Reply from Store Space Self StorageOct 12, 2018
Hello KNShinal, We're very sorry you feel this way about our unit pricing. We strive to give our customers the best value, while keeping competitive pricing, providing excellent service, and amenities at our facility. We value you for being our tenant, Thank you.
CHAD O P.
No real contact since they took over. No new contract as promised. Just higher rates. Waiting for some kind of communication from them. Really not sure who I am dealing with. Very disappointed so far.
Reply from Store Space Self StorageOct 12, 2018
Hey Chad, Store Space appreciate's the feedback. We may have identified the issue as to why this might have happened. Please feel free to reach out to us at [email protected] to get this squared away. Thank you for storing with us.
Js
No electricity at storage so hard to keep electric items stored
Reply from Store Space Self StorageOct 12, 2018
Hey Js, Thank you for the feedback. We apologize that at this property we do not currently offer electricity for storage. We will definitely keep that in mind as we start renovating the facility. We appreciate your business.
Matthew H.
Not the most secure facility. The fence does not surround the property, it is just in the front. There are only like 4 cameras and they just cover the entrance and the office. The rent is competitive, so I guess you get what you pay for.
Reply from Store Space Self StorageOct 12, 2018
Thank you for the review Matthew, we are always looking to improve ourselves. The Beaumont facility is getting full renovation at the moment and we will take your improvements into considerations with our operation team. We appreciate you.
Belen R.
Update an upgrade needs to be improve
Reply from Store Space Self StorageOct 12, 2018
Hello Belen, Thank you for the feedback and we appreciate your business. You'll be glad to know that we are getting our entire facility renovated at the moment and you won't be disappointed.
