Sunnyside - Naltrexone & App to Drink Less or Quit Reviews | Read Customer Reviews of sunnyside.co

Sunnyside - Naltrexone & App to Drink Less or QuitReviews of sunnyside.co

Mental Health

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4.3

Great

Based on 257 reviews

Sunnyside - Naltrexone & App to Drink Less or Quit4.3

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About Sunnyside - Naltrexone & App to Drink Less or Quit

Sunnyside helps you drink less or quit with evidence-based tools, expert coaching, and medication when you're ready.Sunnyside combines behavioral science with medical care to help people build a healthier relationship with alcohol. Whether you want to cut back gradually or make a bigger change with medication, we meet you where you are. No shame, no pressure to quit.Our members reduce their weekly alcohol consumption by an average of 33% in 90 days, with 96.7% reporting a substantial reduction in drinking.Sunnyside Med: Telehealth for Alcohol ModerationSunnyside Med connects you with licensed medical providers who can prescribe Naltrexone to help with alcohol cravings, all through a simple, private telehealth visit. No in-person appointments. Medication shipped to your door.Online medical consultation with a licensed providerPersonalized medication prescribed and delivered to your homeOngoing clinical support and check-ins throughout your treatmentFull access to our proven habit-change appThe Sunnyside App: Daily Tools & CoachingDrink tracking & planning — Set weekly goals and pre-commit to your planReal human coaches — Personalized guidance via text, not just AICommunity support — Connect with others on the same pathProgress insights — Measure success in the terms that matter to youOn-demand resources — Exercises, videos, and tools when you need themApp + medication works better together. Sunnyside is the only platform that combines daily behavior-change tools with medical treatment, so you can tackle both the habits and the cravings.👉 Start your free trial at http://www.sunnyside.co or head to https://www.joinsunnysidemed.com to learn about our Sunnyside Med and naltrexone.

Sunnyside - Naltrexone & App to Drink Less or Quit (sunnyside.co) has 257 customer reviews on Folks Told, with an average rating of 4.3 out of 5.

Also known as: sunnyside.co
Website: sunnyside.co
Category: Mental Health
Listed on Folks Told: 2026

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Sunnyside - Naltrexone & App to Drink Less or Quit reviews

Showing 30 reviews with 1 star · Clear filters

Jean R.
May 31, 2024
I do not wish to use this app
I do not wish to use this app and have somehow been debited for a year’s subscription. I have asked for a refund. Wait to see if there is a response. Beware if you simply open the website to see what the offering is, as I did.
Reply from Sunnyside - Naltrexone & App to Drink Less or QuitMay 31, 2024
Hi Jean, I'm really sorry for the confusion. When you sign up for a free 15-day trial with Sunnyside, you enter your credit card and get charged after the trial. This is very standard practice and we do everything we can to make it clear. With that said, we absolutely honor refund requests, so if you haven't already, you'll be hearing back from our support team to help out. Wishing you the best. Ian
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Jacque B.
May 27, 2024
I’m sure this review won’t get shared…
I’m sure this review won’t get shared but this app is a SCAM!! After my free trial ended they tried to charge me 3x the amount for a subscription!! My debit card was locked because of a fraudulent charge!!
Reply from Sunnyside - Naltrexone & App to Drink Less or QuitMay 29, 2024
Hi Jacque, I promise you Sunnyside is not a scam, but you had an unfortunate experience, and I'm really sorry for that. It looks like you may have accidentally added our premium membership at checkout, which is opt-in only. A small percentage of our members do choose this add-on to get more hands-on coaching, but it's not required. I'm really sorry that happened and you felt like it was a scam. I assure you it was not intentional. If you're ever interested in trying Sunnyside again, we'll be happy to offer you a year free to make up for the inconvenience.
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Dd
Apr 26, 2024
Predatory ass sign up scandal
Predatory ass sign up scandal. They will renew without permission and default setting is 295. If you struggle with drinking, you may also struggle with these kinds of deadlines. Be careful. And I would think twice about trusting a predatory ass company like this. Response to Sunnyside: Not true. I mentioned in my email several times and no one told me anything except sorry if you were caught off guard. Not that there was a mistake, or a misunderstanding, or that I opted in. I mentioned it several times.
Reply from Sunnyside - Naltrexone & App to Drink Less or QuitApr 26, 2024
Response: Hi Dd, I'm sorry for the bad experience. At this point, like i said, it'd be great if you could contact support and let us know how we can make this right. Hi Dd, I'm the co-founder of Sunnyside. This very much sounds like a misunderstanding. We never default people into our Premium $298/year plan. That's 100% opt-in, so perhaps there was a mistake upon signing up. I'm really sorry for your experience and I want to make it right. If you haven't done so already, please contact [email protected] and we'll be happy to either find the right plan for you, or give you a full refund. We never want you to pay if you're not happy, so we always offer a 30-day money-back guarantee. Please contact us so we can take care of this. Best, Ian
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customer
Feb 29, 2024
When your subscription is ready to…be renewed
When your subscription is ready to renew, there is not heads up in the form of text or email. Not okay!
Reply from Sunnyside - Naltrexone & App to Drink Less or QuitFeb 29, 2024
Hey there, I'm really sorry for your bad experience with Sunnyside. If you haven't done so already, please email our support team at [email protected]. At the very least we'd like to see what we can do to make this right by you. Thanks for giving Sunnyside a shot!
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Susanne M.
Jan 8, 2024
Don't give them your phone number
Don't give them your phone number. I thought about buying the app, changed my mind, and now they won't stop texting me, even after I say STOP when they ask whether I want them to stop. :( EDIT: it took about a week, but they have now finally stopped texting me.
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Glo
Dec 6, 2023
I canceled my subscription but was…
I canceled my subscription but was charged $99.00. I opened a dispute with my credit card company and sent email to Sunnyside. Still waiting on my refund. Glo
Reply from Sunnyside - Naltrexone & App to Drink Less or QuitDec 6, 2023
Hi Glo, I'm one of the co-founders and wanted to respond directly. I immediately got in touch ith our support team and they've processed your refund. It appears that the refund was delayed due to the dispute that you filed, but it's now been resolved. I'm very sorry for the inconvenience. We take refund requests very seriously and always honor them. If you're satisfied with the experience now, please consider updating your review/rating. Best, Ian
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Robert L.
Aug 27, 2023
save your money!
It is 90% bot. 1% person and 9% lack of of reality. If that works to stopping your drinking...you should write a dicertation. Save your money.
Reply from Sunnyside - Naltrexone & App to Drink Less or QuitAug 28, 2023
Hi Robert, I'm sorry Sunnyside didn't work for you. I'd love to know what we can do better. You can shoot me an email at [email protected]. Sunnyside does utilize a bot, but from the same phone number that you use to track you can text for coaching and you'll get a real human every time. In addition, if you download the iOS app you'll get access to our community, additional resources and exercises, and a full dashboard for analytics to measure your progress over time. It sounds like you may not have seen everything that Sunnyside has to offer. Like I said, please email me if you have recommendations for how we can improve. Thanks! Ian
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Lindsey M.
Jun 10, 2023
This is a site all about numbers and…
This is a site all about numbers and graphs and not responses to human plight. These people are making money on the desperate of people and have robots respond to you. Truly preying on the vulnerable.
Reply from Sunnyside - Naltrexone & App to Drink Less or QuitJun 10, 2023
Hi Lindsey, This is the founder of Sunnyside. I've requested more info from you via Trustpilot because I'd like to hear more about where we went wrong with our service and let you down. We're absolutely not preying on the vulnerable. We designed Sunnyside based on lived experiences and it has helped over 150,000 start changing their relationship to alcohol, with an average of 30% reduction in weekly drinks. We have a team of real human coaches ready to help you, but perhaps we didn't do a good job of showing you how to access them. I'm really sorry for your experience and would love to chat more to hear what we could have done better, and also make sure we provide a refund if you were charged. Thanks, Ian
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