AnoymousinTX
Updated: No Communication
Update: I was contacted by one of the founders after I posted this review. While not ideal, I was provided excellent support and was provided an explanation regarding the issues I had experienced. I'm about a week in - I'm not going to lie, it's NYE....this week is tough, but the texts are great reminders to reel it in. I signed up for a two week trail - received one text saying to response back 'yes' to set up. I responded 'yes' and crickets. No communication, no support, nothing. I canceled my two week trial after 2 days.
Reply from Sunnyside - Naltrexone & App to Drink Less or QuitDec 23, 2020
Hey AnoymousinTX, I'm glad we were able to connect and explain what happened. Of course we take responsibility for the original issue, but it was definitely an edge case. I'm glad you're enjoying Cutback Coach so far! As always, please email us at [email protected] if you have any questions. Thanks!



