Poor
Based on 480 reviews
Legacy SunPower Corporation (Out of Business)2.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NOTICE: LEGACY SUNPOWER CORPORATION HAS CEASED OPERATIONS.As of August 5, 2024, SunPower Corporation filed for Chapter 11 bankruptcy. This legal entity is no longer active. Certain assets, including the SunPower brand and name, were acquired by Complete Solar, which now operates as the new SunPower Inc. For New Customers: Please visit the new SunPower profile (trustpilot.com/review/us.sunpower.com) or visit sunpower.com to learn about current services.For Existing Customers (Pre-Sept 30, 2024): If your system was installed by the former SunPower Corporation, please note that the new entity does not hold your lease or warranty. For information regarding legacy systems, bankruptcy claims, or warranty support, please visit https://us.sunpower.com/warranty-and-service-coverage
Legacy SunPower Corporation (Out of Business) (sunpower.com) has 480 customer reviews on Folks Told, with an average rating of 2.3 out of 5.
Showing 141 reviews with 5 stars · Clear filters
Robert P.
I don't know what I am reviewing? My 11 panels are giving me plenty great electricity and I am happy with SunPower. No issues, and none with my rep/installer Peter Kim of Bella Hem.
Reply from Legacy SunPower Corporation (Out of Business)Aug 15, 2022
Robert, we appreciate your feedback and are delighted to read you are enjoying your panels. Thank you for helping us change the way our world is powered!
Robert G.
Your representative Maya Morrison very attentive to our needs for the system and actually made us feel comfortable . She actually made us feel her genuine concern that we got the right system for us. I would highly recommend Sunpower with employees like Maya to assist you even after your purchase when a lot would forget about you.
Reply from Legacy SunPower Corporation (Out of Business)Aug 13, 2022
Robert, we appreciate you letting us know how Maya did. We're glad to hear that you received great service. Thanks for helping us change how our world is powered!
R. F.
Great decision. Since having SunPower solar panels installed we’ve only had one electric bill that was more than the $8 per month connection fee and it was the winter month we had a fair amount of snow and overcast. Through the summer when demand is high for central air we are producing over 125% of our energy needs on average.
Reply from Legacy SunPower Corporation (Out of Business)Aug 12, 2022
We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!
Ronald D.
I especially appreciated the quick response Sun Power had to all my questions and concerns … highly professional… highly recommended.
Reply from Legacy SunPower Corporation (Out of Business)Aug 12, 2022
Hi Ronald, we appreciate the kind words and feedback. It is great to read how satisfied you are with the service you have been provided. Thank you for helping us change the way our world is powered!
Nelson P.
Sales team contacted us and presented options for our consideration. After our selection a schedule was presented for our convenience. Some of the anticipated timeline was not met nor were we kept informed. ONLY by the intervention of our assigned sales rep were we able to move forward. When installation was scheduled it came about as a very smooth effort. The actual install team was incredible: professional and efficient. Next came the cut-over process which was a somewhat less than efficient. However, the the inefficiency was NOT due to SunPower and was overcome. Thus far we are pleased with our decision to use SunPower and have successfully recommended them to several neighbors.
Reply from Legacy SunPower Corporation (Out of Business)Aug 12, 2022
We are thrilled to have earned your endorsement! Here at SunPower, we stand behind our product and customer service. Thank you so much for this glowing recommendation and for helping us change how our world is powered!
Robert Edward B.
I research solar panels on the web and with neighbors who had them installed and the difference between leasing & purchase. Jarrod @ Fire Fly Energy was very help full through the whole process and after installation. The installers were great even streamlining the original layout. I totally reccomend sun Power
Reply from Legacy SunPower Corporation (Out of Business)Aug 6, 2022
We are thrilled to have earned your endorsement! Here at SunPower, we stand behind our product and customer service. Thank you so much for this glowing recommendation and for helping us change how our world is powered!
Ron
$0 Yearly True up. Enough said.
Reply from Legacy SunPower Corporation (Out of Business)Aug 5, 2022
We appreciate the review, Ron. It is great to see you are happy with your system. Thank you for helping us change the way our world is powered!
Walter H.
Great experience.
Reply from Legacy SunPower Corporation (Out of Business)Aug 5, 2022
We appreciate the review and are happy to see you have had an exceptional experience, Walter. Thank you for helping us change the way our world is powered!
