Poor
Based on 480 reviews
Legacy SunPower Corporation (Out of Business)2.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NOTICE: LEGACY SUNPOWER CORPORATION HAS CEASED OPERATIONS.As of August 5, 2024, SunPower Corporation filed for Chapter 11 bankruptcy. This legal entity is no longer active. Certain assets, including the SunPower brand and name, were acquired by Complete Solar, which now operates as the new SunPower Inc. For New Customers: Please visit the new SunPower profile (trustpilot.com/review/us.sunpower.com) or visit sunpower.com to learn about current services.For Existing Customers (Pre-Sept 30, 2024): If your system was installed by the former SunPower Corporation, please note that the new entity does not hold your lease or warranty. For information regarding legacy systems, bankruptcy claims, or warranty support, please visit https://us.sunpower.com/warranty-and-service-coverage
Legacy SunPower Corporation (Out of Business) (sunpower.com) has 480 customer reviews on Folks Told, with an average rating of 2.3 out of 5.
Showing 141 reviews with 5 stars · Clear filters
James Y.
Continued excellent customer service
Reply from Legacy SunPower Corporation (Out of Business)Aug 2, 2022
We are delighted that you've had an excellent customer experience. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!
Nip T.
A pleasure from start to finish - great product, great people. I discovered this after trying to work with two other major solar providers who couldn't get my address right and wanted to reinforce my roof (which was fine with Sunpower).
Reply from Legacy SunPower Corporation (Out of Business)Aug 4, 2022
We appreciate the feedback and are glad to read how satisfied you are with our team and product. Thank you for helping us change the way our world is powered!
Betsy M.
We appreciated working with a local solar company installing a system that integrated seamlessly with the local electric power company. That was crucial for us. (Good new jobs for skilled local workers. Solar panels that fit our storm conditions. Safety for our local electricians and power grid workers.) We installed a half system of solar panels and a storage battery. We appreciate cutting our monthly bill by 50%. With the escalating electric costs now, it is an even greater savings, closer to 70% a month now. We appreciated the Federal tax credit against the cost of the installation too. Our area experienced power outages a few months after we installed, and our solar system cut over automatically to "off the grid" as promised, with no disruptions. We love that! It cut back automatically when the power grid was restored. Also great. Now we will feel confident in major storms.
Reply from Legacy SunPower Corporation (Out of Business)Aug 3, 2022
Wow! We love hearing solar stories like this, Betsy! Thanks for reaching out and congrats on going solar. We are so glad to hear that you are enjoying better, cleaner energy with SunPower.
Deborah S.
I am extremely pleased with SunPower and the reliability of our solar energy system. No regrets on "going solar."
Reply from Legacy SunPower Corporation (Out of Business)Aug 3, 2022
Thanks for the review, Deborah. We love hearing feedback like this. Congratulations on going solar!
James C.
SunPower is the best solar company I've found so far. Not only are they the only company that warranties everything ( most companies only do 10 years on inverters ) for 25 years, they have the best, most proficient panels in the world. No wonder why NASA, Disney, Google, Apple, and a bunch of other fortune 500 companies use them.
Reply from Legacy SunPower Corporation (Out of Business)Aug 3, 2022
James, we really appreciate the feedback and it is a delight to read you are satisfied with your system. Thank you for sharing and for helping us change the way our world is powered!
