Superior Cheer and DanceReviews of superiorcheeranddance.com

Horrible experience. They sent a black megaphone instead of navy, then argued with me about it. Communication was terrible. Will not purchase from this vendor ever again.

I inadvertently ordered megaphones that were huge, far too big to serve us any purpose. As soon as I received the box and opened it this was evident. So I did not even take them out of the packaging and called to process a return. The return was declined for "health" reasons. Inasmuch as they were never taken out of the box, this was rather disappointing and a loss of money for our youth nonprofit. We would have happily accepted an exchange for a size down, but that request was also not possible.

I am still waiting for my refund to come through and it has been over two weeks? This is ridiculous!!!! Please fix this!

I never received my order and I also have not got a refund or a replacement megaphone.

The stock on the website was not correct and no communication was sent that my item was on back order. I almost didn't have poms for my girls for competition due to the lack or communication. I will not order from this site again.

wont order again-bad business... i called to ask specifically if the items were in stock, and to see how long shipping would take. they said the items were in hand/in stock and they would go out within 3 days and i would have it within a week and a half. the next thing i know, i receive an email stating that the manufacturer does not have/ is not sending the items, and they have no information on whether or not these items will be available any time soon or at all for that matter. so i replied explaining all of this, and they did nothing to fix it. bottom line: bad business, bad customer service. if they didnt have it when i called, i would understand if they were just honest. i took my business elsewhere and wont be ordering from them at all.

After leaving a poor review , my response from this company says that my order was received and gave a date . This is not true and the company was notified of it not being correct . We have been anxiously waiting for the product ! Mistakes can and do happen but this is rediculious! These girls work hard on the money they raised to be cheated by companies as this .

My card was charged for a duplicate order after I had already received my original order. The company was notified within 2 hours of the charge and I was told that the charge wouldn't be processed. However, when checking with my bank it was still fully processed the very next day. It took over 2 and a half weeks and 5 phone calls before I was finally refunded. I was told 3 different times that I could expect a refund in a couple days. Each time I waited and it never happened. When I called the final time they acted like they had never told me that the previous 2 times before. Their customer service is horrible when it comes to fixing an error that they made!