Great
Based on 684 reviews
Superior Cheer and Dance4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2011, Superior Cheer and Dance has carried forward Pearison Inc.’s 50+ year legacy of quality, fast turnaround, and dependable service for cheer and dance programs worldwide. We offer a full range of custom cheer and dance uniforms, including value-packed uniform sets and select styles with free tackle twill, along with a wide selection of in stock gear ready when you need it. From practice to performance, Superior Cheer and Dance supports your team all season long. Our U.S.-based sales and customer service team is here to help every step of the way, and our secure online store makes ordering simple. With quick, reliable shipping—and free shipping on orders over $300—you can count on Superior Cheer and Dance for consistent service and quality, year after year.
Superior Cheer and Dance (superiorcheeranddance.com) has 684 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 120 reviews with 1 star · Clear filters
MARYLYN E.
I have not received the order that was supposed to be here by now. Two phone calls and no follow up.
Reply from Superior Cheer and DanceOct 20, 2022
Thank you for your review. We have reached out to the manufacturer. As soon as we receive an update on those, we will be in touch with you. I apologize for the delay. Amanda- Customer Care Team
Kristin S.
I haven’t received my full order. Received an email som incorrect items were shipped, a replacement was sent and a label to return the extras. Never received initial order, but received replacements. Replied to email about original order, auto response to contact using another email. Sent another email and still no response.
Reply from Superior Cheer and DanceOct 18, 2022
Thank you for your review. I apologize for the delay in response. Due to being short staffed last week, our inbox became backlogged. I believe we have now answered your emails. Amanda - Customer Care Team
Tifaney W.
Haven’t received my order yet!
Reply from Superior Cheer and DanceOct 3, 2022
Thank you for your review. I will check into this order and follow up with you thru email. If there is ever an extended delay or you feel there might be a problem with your order, don't hesitate to reach out. -Andrea Stonestreet, customer care team
Lions
I placed an order on 9/8, it was back ordered no one ever notified me and I didn't have the megaphone in time for our programs first competition.
Reply from Superior Cheer and DanceSep 30, 2022
Thank you for your review. I apologize for the stock issue from our supplier. The manufacturer did not tell us that your order was affected when they contacted us about running out of stock so we did not know that we needed to contact you. I apologize for this inconvenience. Amanda - Customer Care Team
Amy S.
Order never shipped. Waited three weeks to find out.
Reply from Superior Cheer and DanceSep 16, 2022
Thank you for your review. Unfortunately, it seems your order errored and blocked due to a payment issue or timing out. We were unaware you attempted to place an order. I apologize for the inconvenience. Amanda - Customer Care Team
Aubreauna O.
The sizing chart for their uniforms is very off so when ordering uniforms for my team NONE of them fit at all so I had to send them all back. Waste of time and money
Reply from Superior Cheer and DanceSep 14, 2022
Thank you for your review. The size charts are provided by Champion. We have not had issues with sizing on these garments. I apologize if they did not work for your group. Amanda - Customer Care Team
Sadrina S.
Terrible experience, took my money and never received the items until I called to ask them.
Reply from Superior Cheer and DanceSep 12, 2022
Thank you for your review. I am sorry there were some stock issues with your Champion cheer order. If there are still issues or something that needs resolved, please feel free to reach out to us in Customer Care. 1-800-457-3501
Marcus
The company is garbage when it come to returns and refunds. Be careful before placing an order.
Reply from Superior Cheer and DanceSep 9, 2022
Thank you for your review. Our return policy is noted online and can be reviewed prior to placing an order so you know what to expect if a return is needed. You can review that policy here - https://www.bandshoppe.com/returns.html - Amanda- Customer Care Team
