Average
Based on 628 reviews
Sur La Table3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY.Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating.OUR PRODUCTSDiscover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere.OUR COOKING CLASSESWhat started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program.OUR STORESStop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website!OUR ROOTSFrom the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.
Sur La Table (surlatable.com) has 628 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 402 reviews with 5 stars · Clear filters
Holly J.
Christopher was extremely helpful in finding a class on short notice. I appreciate how accommodating and knowledgeable he was. I had a fantastic experience coordinating my event with him.
Reply from Sur La TableNov 9, 2022
Holly, Thank you so much for sharing information about your call experience. Happy Cooking!
Sue N.
She took care of my concern and apologized for Sur la Tables lack of communication.
Reply from Sur La TableNov 12, 2022
Sue, Thank you for sharing your feedback!
kathy
Marilyn was very helpful and I was assured that she would see to the issue.
Reply from Sur La TableNov 9, 2022
Hi Kathy - Thank you for sharing feedback and for being a great customer!
Padmini N.
Itzel went above and beyond to complete my order over the phone as I was having trouble with submitting my online order. Very friendly and pleasant over the phone.
Reply from Sur La TableNov 7, 2022
Padmini, Thank you for sharing your experience with Itzel with us ! Thank you for being our customer !
Aida S.
Amazing customer service. An actual person answered the phone right away. My shipment arrived damaged, Christopher handled the situation in a timely manner and arranged for replacements to be sent. I am a customer for life now.
Reply from Sur La TableNov 5, 2022
Aida, Yes, we have actual people! We apologize your shipment was damaged and that a replacement is on its way to you. Thank you for being a great customer!
Pam S.
I got the sense that I was not just another call to Damon. He listened to me (something not all CS reps do) and made it clear to me that he was there for me and that he wasn't in a hurry to get rid of me so that he could move on to the next thing. Thank you, Damon!
Reply from Sur La TableNov 5, 2022
Pam, We appreciate hearing great things about our agents! Thank you for sharing.
Deanna R.
Yasser was extremely patient, knowledgable and helpful in troubleshooting use of my gift card. He was courteous and before ending the call, confirmed I had no other questions. Outstanding service!!
Reply from Sur La TableNov 5, 2022
Deanna, Thank you for sharing feedback about your call to customer service and for choosing Sur La Table!
Lynn McClish W.
The representative was patient and helpful as she applied an old gift card and a promo code.
Reply from Sur La TableNov 5, 2022
Hi Lynn, Thank you so much for feedback about your experience. We appreciate that you chose Sur La Table!
