Excellent
Based on 220 reviews
Swain Destinations4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Master Designers of Luxury Travel for over 35 YearsSwain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice."Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.
Swain Destinations (swaindestinations.com) has 220 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 207 reviews with 5 stars · Clear filters
Esther
Connie Campos - amazing..and Ian Swain rocks! They work miracles and are a joy to work with.
Reply from Swain DestinationsDec 10, 2017
Dear Esther, We loved reading your feedback and would have to agree that Ian and Connie are pretty fantastic! Thank you for your valued partnership. Kind regards, Barbara Rake, Customer Relations Manager
Richard
The trip my daughter and I took to Australia and New Zealand was flawless. Everything they did from arranging private transport in luxury cars to and from the airports and hotels, to making sure we had breakfast included in every hotel package (even ones we picked over theirs) was First Class. Well worth the price which was very reasonable for all the premium services we enjoyed. I would highly recommend (and I have many times to others). A better travel agency does not exist.
Reply from Swain DestinationsDec 10, 2017
Dear Richard, We are so pleased to read your complimentary review of our company and your recent trip to Australia and New Zealand. I'm sure it was a very special time for you and your daughter, and we were fortunate to be a part of your adventure. We look forward to the next opportunity to assist you with your travels, and your referrals are very much appreciated. Kind regards, Barbara Rake, Customer Relations Manager
Dawn
Swain is an amazing company that delivers superb service. I would recommend them to everyone!
Reply from Swain DestinationsDec 8, 2017
Dear Dawn, Thank you so much for taking the time to share your review. Your many years of partnership means a great deal to us, and we will always be committed to providing the best service possible to you and your valued travelers. Kind regards, Barbara Rake, Customer Relations Manager
Leatta
Swain Destinations is the only company I book Australia and New Zeland with because not only are they experts but my clients come back with best friends they visit the following year!
Reply from Swain DestinationsDec 8, 2017
Dear Leatta, Thank you for this review and we are so proud to be your preferred Australia and New Zealand tour partner. Nothing beats the warm Aussie and Kiwi hospitality which is just one more reason to visit these incredible destinations! Thanks so much for your continued partnership. Kind regards, Barbara Rake, Customer Relations Manager
Sandy
Swain Destinations has been the best tour operator I have dealt with. Between the people in the Australia/New Zealand group to Tahiti/Fiji to Bali/Cambodia, these people know their stuff. Trust them implicitly.
Reply from Swain DestinationsDec 8, 2017
Dear Sandy, Thank you so much for sharing this wonderful review. We are fortunate to have a stellar team here at Swain Destinations, and we have always known that destination knowledge is the key to providing exceptional, tailored itineraries. Your confidence and continued support is very much appreciated. Kind regards, Barbara Rake, Customer Relations Manager
Lisa
Everything has been excellent on our trip
Reply from Swain DestinationsDec 8, 2017
Dear Lisa, We are so pleased to hear that you have enjoyed your time in Africa. We are grateful for the opportunity to be a part of your special adventure. Kind regards, Barbara Rake, Customer Relations Manager
Karla
Cathy does a wonderful job for my clients. Thanks Cathy!
Reply from Swain DestinationsDec 8, 2017
Dear Karla, Thanks so much for sharing this review. We are very fortunate to have such an incredible consulting team at Swain Destinations. Cathi will be thrilled to read your feedback! Thank you for your continued support. Kind regards, Barbara Rake, Customer Relations Manager
Valerie
I love working with Darren
Reply from Swain DestinationsDec 8, 2017
Dear Valerie, We are so pleased to hear that you enjoy working with Darren and thank you so much for sharing this feedback. He will be very happy to see your review! We appreciate all of your support. Kind regards, Barbara Rake, Customer Relations Manager
