Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Tablet Hotels
Tablet is how you book the world’s most exciting hotels — places where you get a memorable experience, not just a room for the night. For 25+ years we've scoured the earth to find hotels that stand out for their extraordinary style, service, and personality, with options for all budgets. In 2018, our painstaking curation led to Michelin making us the official hotel selection of their legendary MICHELIN Guide. With seamless online booking and a team of dedicated travel specialists — real humans, ready to assist you — Tablet puts the ease and romance back in travel. When you book a hotel with us, you don't just get a confirmation, you get an ally by your side for every step of your journey.
Tablet Hotels (tablethotels.com) has 268 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
I used TabletHotels for many years to find "just the right" hotel. Their curated collection has never let me down. I rarely need to interact with a live person since their site is so easy to use. However, I recently needed assistance with a reservation that could not be handled online. I spoke with Yana at TabletHotels and she quickly and pleasantly handled everything. That certainly affirmed why I like to use this site.
YL
Yo Li C.
Auswahl exklusiver Hotels, super Preise, tolle Extras
Tolle exklusive Hotels, gute Preise und ausgewählte Extras. Äusserst freundlicher, aufmerksamer und speditiver Kundendienst!
RD
Renata De Góes M.
The best possible hotel concierge
Tablet hotels is a guarantee of
excellence and support. They make all experiences unique and work closely with hotels to give you the ultimate experience in terms of luxury and personalization. I cannot imagine booking a trip without Tablet involvement - they make sure every detail is perfect and nothing is overlooked. They are always available and committed to provide the best possible service each time.
Reply from Tablet HotelsFeb 12, 2021
Hello Renata,
Thank you so much for this review! You made our day! And we're so happy to hear our selection and service have been an integral part of your travels. We shall remain your committed and adoring one-stop travel shop forevermore.
CE
Chad E.
Always the best ...
Like many who have reviewed, I have been a TabletPlus member for a long time - and that investment always pays off manifold. Great service is always the rule with Tablet - I’ve never had a single bad experience with their team, with booking, with canceling, with rescheduling. And their hotel partners are also almost always the best in terms of service, provision of special benefits, etc.
Reply from Tablet HotelsFeb 9, 2021
Dear Chad,
Thank you for your kind words. We're thrilled to have earned your trust and respect. Especially in times like these when the hospitality industry is suffering so it's very nice to feel appreciated and we're feeling it! Thank you for making our day- we can't wait to help you with your next adventure.
TA
tim A.
The true test .....
The test of merit and substance doesn’t come when everything goes right, it comes when everything goes wrong. Like Rachel Maddow says “don’t watch what they say, watch what they DO.”
I booked a night on Tablet for Savannah, GA (Tablet Plus member for several years AND I am/was in the travel industry - which has been decimated by Covid, especially NYC,) which was pay first with a partial refund if you have to cancel. Rule of thumb - when you book rooms, just expect to be held to the policies stated. Everyone has a story, everyone expects to be the exception, you won’t be. (Or they would all be out of business.)
Inconveniently, 3 days later my husband’s godmother passed away after a long battle with Alzheimer’s/Dementia/then Covid complications. We were driving cross country on a move NYC to LA and had to change to a drive through St Louis so he could see her family. I emailed Tablet and explained hoping to have possibly a reduced penalty but fully expecting to either be held to policy or maybe given some future credit.
All I can say is that you would have thought THEIR godmother had died. Lucas who replied in less than 8 hours was kind, empathetic, had zero inclusion of language around policy or rules, simply acted like I was a friend and he was taking care of this issue so I could focus on the challenges I was having.
It meant a lot. I mean, really a lot. I have had a lousy couple of months and one random act of kindness made a big difference.
What Lucas doesn’t know (but I am sure his boss does,) is that I will now book Tablet Hotels for Austin, Phoenix, and San Diego for our trip to LA. That’s how that works. Provide personal service because it’s the right thing to do, and it inspires others to do the right thing. We need a few more Lucas’s in this world.
Reply from Tablet HotelsJan 26, 2021
Hello Tim,
Thank you so much for taking the time to share your experience! Your words mean so much to us and we’re proud to hear that the care and attention Lucas put into your request had such an impact. We couldn’t agree more, we need more people like Lucas in the world and we’ve got a whole team of Travel Specialists who put the same thoughtful, persistent care into all our client’s needs. You never know what people on the other side of a phone call, email, or live chat are going through and if our efforts can make someone’s day just a little bit brighter then we’ve done our job. Whether it’s a booking, a cancellation, a commendation or a complaint, our Travel Specialists are here for you.
Sending our thoughts to your family during this difficult time. We look forward to working with you again one day.
AS
Alex S.
Tablet Experience
My experience with tablet was extremely positive and efficient as always. The booking process was very smooth and the communication was seamless. Even more so, Tablet has incredibly well curated taste that I can always vouch for at every price point. If it's on tablet, it's good enough for me.
Reply from Tablet HotelsJan 22, 2021
Hi Alex, Thank you so much for taking the time to review us! Guests like yourself are top of mind when we're selecting hotels for Tablet's collection. We're looking forward to working with you and wowing you again soon.
KB
Kaan B.
If you want just best hotels this…
If you want just best hotels this website right place.
Reply from Tablet HotelsJan 22, 2021
Thank YOU Kaan! We offer the best hotels because we have the best clients :)
JM
Jess M.
Very responsive
Very responsive! Sean even addressed a specific suggestion I had made - very impressed with communication.
Reply from Tablet HotelsJan 22, 2021
Hi Jess! Thank you so much for taking the time to review our Customer Service. Please keep the suggestions coming- we love hearing from you!