Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About TAO Clean
TAO Clean (short for “The Art of Clean”) creates oral-care systems designed to elevate everyday hygiene with thoughtful engineering and a clean, modern aesthetic. We strive to make the tools you use daily feeling fresh while encouraging better brushing habits through beautiful, intuitive design. The UMMA Diamond Sonic Toothbrush delivers powerful sonic performance with a guided 2-minute routine to help you brush more effectively and consistently. The UV sanitizing base keeps your toothbrush sparkling and ready for every use. As a society, we take the act of self-caring to an art—a carefully curated and personal set of products that make us feel good and look our best. But, for most of us, we don’t consider our teeth the same way we harp on our hair, skin and nails. At TAO Clean, we’re on a mission to change this: to bring you a sonic toothbrush that’s the essential upgrade to your self-care routine. One that’s designed without compromise—a smart and effortless tool that seamlessly fits into your life. It’s more than just a great toothbrush. It’s The Art of Clean. Perfected. Need help choosing the right system or maintaining your device? Start at TAOClean.com to explore guides, refills, warranty registration, and direct support—so your routine stays effortless and consistently clean.
TAO Clean (taoclean.com) has 4,631 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
The brush is good. Have had the experience of cleaning unit coming unplugged while I was out of town with the brush still in the charging phase. For some reason it ruined the disinfecting/charing unit entirely. You graciously replaced it. Brush great, but your delivery outfit for replacement brushes are a bunch of lying lazy dogs. Get another one. “Speedy” I think it was called.
Reply from TAO CleanAug 5, 2026
Thank you for sharing your experience with us. We truly appreciate your feedback and support.
DR
Debbie R.
Love the product
Love the product, just didn’t have a great beginning experience as 2 units didn’t work properly.
Customer service was great getting me a replacement it just took a long time 2x.
Reply from TAO CleanAug 5, 2026
We’re so grateful you took the time to leave a review. It means a lot to our team.
MA
Maria
Great adult brush, slow shipping, so so kids’ version.
Pros: Customer service is excellent. I ordered three adult Tao toothbrushes and one child's. The child's brush was missing when the order arrived. I contacted customer service and they responded within the hour, asked a few questions, and escalated the case. Someone from the higher tier also got back to me within the hour. They shipped a replacement and threw in several bonus gifts to make up for the trouble. Genuinely impressed.
The adult toothbrushes are excellent. They look great, work well, and leave your teeth feeling like you just left the dentist. I love them.
Cons: Shipping took forever. I live in Hawaii, so I expect some delay, but four weeks per order is a lot even for us. Because of the missing child's brush, that order took eight weeks total.
The child's toothbrush isn't just a mini version of the adult one, which is what I assumed going in. The base only runs a UV sanitizer, powered by AA batteries. It doesn't charge the brush. To charge it, you plug a cord into the end of the toothbrush each time, which is a lot to expect a young kid to remember. The charge does last a while, so it's not a daily hassle, but the adult version just sits in its holder and charges automatically. That's a better design and I wish the kids' version worked the same way.
I also have two adult brushes side by side and their lights aren't quite consistent, one is noticeably brighter than the other. Not a big deal, just a little annoying.
Overall I'm very happy with the adult brushes and have already recommended them to friends. One friend ordered right away and loves hers too. The kids' brush falls short in a few ways, but the brushing itself still works well.
They feel a little intense the first time you use them. It takes a bit to get used to and figure out the best technique.
I love the timer that pauses between each quadrant. It really helps you brush for the right amount of time in each area.
Overall, I love the product and the customer service has been incredible.
Reply from TAO CleanAug 5, 2026
Thank you for sharing your experience with us. Your feedback means a lot to us. Thank you for sharing your experience.
KA
Kathie
So far so good
So far so good! Only had it for 1 week so I need more time! I love that it sanitizes & has 30 second intervals & shuts off after 2 minutes!
Fast shipping!
Reply from TAO CleanJul 30, 2026
We’re grateful for your review. Thank you for being a valued customer.
CA
Carol
Experience with TAO toothbrush
My customer care and shipping were excellent and much quicker than anticipated as I read how fast demand was.I love that I'm using a disinfected, dry toothbrush each time I brush following meals.The pauses during brushing is a good reminder and help to brush each quarter of my mouth adequately.
I am a new orthodontic patient wearing invisaline trays to straighten crowded teeth. I wasn't expecting the humming noise that seems loud as I brush my teeth without my trays. It is also shrill over certain parts of teeth.
Reply from TAO CleanJul 30, 2026
Thank you for sharing your experience with us. We truly appreciate your feedback and support.
SH
Shelley
I dont feel any difference
I like TAO clean but, I really can't tell a big difference? Maybe I am not brushing correctly?
Reply from TAO CleanJul 29, 2026
We'll be reaching out to you directly about this so we can further assist you.
JQ
Jade Q.
Everything came within the time frame…
Everything came within the time frame stated. I enjoy using the toothbrush. I was rather disappointed in the toothbrush sanitizer though. It is battery operated. I would think that an electric one would work a lot better.
Reply from TAO CleanJul 29, 2026
Thank you for your review. It really helps our team continue to improve.
JC
Jenny C.
Love the TAO toothbrush but wish the…
Love the TAO toothbrush but wish the strength levels were a bit less. I use it on the low setting and it feels a little bit too strong for me still. I just want to make sure I don't hurt my gums.
Reply from TAO CleanJul 29, 2026
Thank you for your review. It really helps our team continue to improve.