Great
Based on 599 reviews
tastytrade4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 448 reviews with 5 stars · Clear filters
J L.
Alex literally saved my life. 5 Star customer service. Knowledge able helpful. They earned all the stars.
Reply from tastytradeSep 18, 2023
Great to hear about your experience! I will let Alex know and thank you for the 5 star review!
Michael M.
Tasty Trade's TradeDesk, General support and Technical support are top-notch. I couldn't ask for better.
Reply from tastytradeSep 15, 2023
Great to hear and thank you for the 5 star review Michael! Looking forwarding to continuing to bring you the best!
Steven S.
The amazing thing about the tasty team is they truly care about my success, are responsive, and stay with me while my issues are resolved.
Reply from tastytradeSep 14, 2023
Thanks for the 5 star review Steven! Looking forward to continuing to bring you everything you mentioned :)
S K.
Very helpful support staff and a great trading user friendly Platform
Reply from tastytradeSep 14, 2023
Great to hear and thanks for the 5 star review Sushil!
Antonio M.
Five stars for Tim's five-star answer to my one-star question. Thank you, Tim! Tim!!!! What an answer! I REALLY appreciate you taking the time to write such a detailed response. TIm, your answer proves that excellent customer service is alive and well. Please go find your boss and ask him/her to double your pay and massage your shoulders, because you're a winner. Sincerely, Antonio
Reply from tastytradeSep 14, 2023
Thanks for the amazing review Antonio! I will make sure Tim (and his boss :) ) see this!
Mary
Customer response is very quick and thorough!
Reply from tastytradeSep 11, 2023
Thanks for the 5 star review Mary!
Christian S.
I've been a client of this company since 2017. As soon as they opened the platform for international traders in 2017, I jumped in. No regrets at all. 5 stars all across the board. And I've been around: TD, Avenue, IBKR, Binance, and also all sorts of Brazilian brokerage firms (a dozen of them). There is one particular aspect of Tastytrade that totally OBLITERATES ANY of those I've used to trade in the past. Not technology, not commissions, not platform design (although they kill on these as well). It's CUSTOMER SUPPORT. They're courteous. They're fast. They're on point. They're generous. AND THEY SOLVE THE PROBLEM. They truly help. I love these guys.
Reply from tastytradeSep 11, 2023
Thanks for the amazing review Christian! I'm going to share this with our support teams, they will love to see this :)
James G.
Tastytrade is by far the best stock/options broker. Their customer service team is very supportive and responds quickly. Other brokers either have long turnaround times or their staff just don’t sound knowledgeable, leaving you with more questions than answers. Tastytrade’s platform UI is also very easy to use, especially for options traders. Regarding fees, Tastytrade offers the lowest commission for options traders, which is capped at $20 to open the trade and free to close the trade. And, no, Robinhood and other ‘free’ brokers are not cheaper because they rob you through inferior PFOF order fills. As such, I highly recommend Tastytrade.
Reply from tastytradeAug 25, 2023
Thanks for the 5 star review and compliments James! Please note the commissions are capped at $10 per leg on equity/ETF options (if you are trading a 2 legged spread like a vertical, then yes the commission cap would be at $20 since there are 2 legs).
