Reply from TdacOct 17, 2026
If this is a genuine complaint, it actually fooled us as well, because the information you posted mentions a $50 charge, which is completely false.
tdac.in.th redirects to https://agents.co.th/tdac-apply/about , which provides a completely FREE TDAC application service.
The only paid option we offer, or have ever offered, is the ability to submit your TDAC earlier than the standard 72-hour window before arrival. Even then, this optional service costs a maximum of $7 USD, not $50.
It is highly likely that you were charged by an actual scam website rather than AGENTS CO., LTD.
We strongly recommend checking your payment records to confirm exactly which website or company charged you before making these accusations.
EDIT:
This sounds very unusual, as we have never charged $50 for a TDAC application. Our service is clearly advertised as FREE, or $7 for advance submission outside the standard 72-hour government window. The $7 fee covers submitting on your behalf as soon as eligibility begins, including reattempts if the government system encounters errors.
We suspect you may have used a different website and subsequently found our company through Google. Unfortunately, many TDAC scam websites purchase sponsored advertisements to appear above the official government website. We do not run paid advertising, as it would make no financial sense for a service costing $7 or offered for free.
Our service was primarily intended for existing Thai Visa Centre customers, especially when the government system was experiencing frequent errors. Today, we generally recommend the official THIM app, which is also free.
Regarding your review being flagged, we have experienced hundreds of fraudulent reviews, and yours may have been mistakenly included among them. You can read about the documented campaign here:
https://tvc.co.th/trustpilot-fake-reviews-by-jesse-nickles
We also maintain a list of known TDAC scams:
https://tdac.in.th/scam
We apologize if your review was incorrectly flagged. However, we strongly believe there has been a misunderstanding, as we have never advertised or charged $50 for this service.