Great
Based on 163 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TenantCloud is an all-in-one property management software designed to help landlords and property managers simplify rental management, automate everyday tasks, and grow their rental businesses. From online rent collection and tenant screening to rental listings, applications, online leases, maintenance requests, accounting, reporting, and team management, TenantCloud brings essential property management tools together in one easy-to-use platform. Whether you manage a single rental or a growing portfolio, TenantCloud helps reduce manual work, streamline operations, and make managing properties more efficient.
TenantCloud (tenantcloud.com) has 163 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 30 reviews with 4 stars · Clear filters
MMA P.
Good overall and works for my single rental needs. Easy to access on desktop and mobile app to keep track of my property. Invoice for rent payment posts automatically and rent is paid to bank account automatically. My tenant also says he enjoys using the app. Biggest downside is the length of time it takes to receive my rent payments - about 10 days!
RJ I.
I’ve been using tanning cloud for almost 3 years now it’s pretty good. There are some things that I would change in regards to the way the interface is and the ability to upload the documents with the higher storage limit. Otherwise it’s a pretty good platform.
Craftsmanpro
Love the software. App is limited and finicky at times but website rocks. Only suggestion is to indicate more seamlessly with Zillow on listings
Jennifer B.
I really enjoy having a one stop spot for all of the stuff related to our rentals. Being able to advertise directly from TC either publicly or through a private link is especially useful. I like being able to bill utilities my way, though it would be nice if either I could have the utility amounts inputted automatically from the utility company websites somehow, or if not that way then it would be nice if I could enter everyone's amounts into a spreadsheet and have the invoices sent automatically from that. Overall it's very useful, though it could be slightly more user friendly.
Best Shot Property M.
Anytime I have a question, support answers very promptly. The system does what I need it to. Their how-to articles are easy to follow. The only downside is it takes quite a while from when tenant pays rent to actually receiving it in your account.
Meg
Tenantcloud does a great job giving me the tools to support my rental properties. I gave 4/5 stars as troubleshooting can be clunky, and the payment system changed. I now pay a fee to wait a week to receive payment (before it was free to receive payment within 24 hours). Otherwise, I've enjoyed using the platform.
Anes D.
TenantCloud is a great product for Property Managers and Landlords alike because it helps automate tedious tasks throughout the entire tenant lifecycle, from application, to onboarding, to move-in, and more. Nevertheless, as TenantCloud evolves as a product, numerous bugs and quirks should be addressed. For example, the requirement to purchase Renter's Insurance is presented prior to a tenant's ability to review their Lease renewal. In theory, this should be presented afterwards or in conjunction with the renewal "signature". Despite any outstanding bugs/quirks, TenantCloud is receptive to feedback for improvements and is an overall great tool.
Real E.
Super responsive customer support - amazing rent collection and reporting. Super streamlined tenant screening and rent insurance / lease signing. Really needs an update on their app though
