Reply from Test My AllergyJun 14, 2021
Hi Sarah, thank you for getting in touch. Firstly, please can you fill out your details on the Find Reviewer feature on Trust Pilot so that we can look into your account and chase up your results. Alternatively, if you can reach out to [email protected], we can help you get this resolved quickly.
You'll be very pleased to hear, we are definitely not robbing people of money and are a team of 24 people based in the UK who are testing regular samples to help people improve their health and diet. Unfortunately, with delays in post, a global pandemic, or external issues, some things outside of our control have stopped a sample from getting to us.
Please do reach out; we can quickly get your case resolved and ensure you leave satisfied.
Hi Sarah, we're very pleased to see that you got your results, as explained, we are sorry for the postal delays, but they are outside of our control. Now that we have been able to help, and you can start to help your dog's health improve, would you please consider amending the stars on your review?