Test My AllergyReviews of testmyallergy.com

Reply from Test My AllergyApr 29, 2024

Hi Pankaj, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? UPDATE: Please be aware that these emails may often deliver to the junk or spam folder. I have located your order confirmation email in our sent box from 13th April 2024 and have resent this for you. If you would like to request a refund, please contact our expert and friendly team at [email protected] and our team will be happy to help. Donna Test My Allergy

Reply from Test My AllergyApr 29, 2024

Hi Dimitri, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Donna Test My Allergy

Reply from Test My AllergyApr 26, 2024

Hi Ericka, thank you for your review. I am very sorry to hear that you did not receive your order confirmation email sent 11th April. I have located your order on our systems and have resent your order invoice email for you. If you have any further questions, queries, or concerns, please do not hesitate to contact our 24/7 customer service team on our website LiveChat, and we will be more than happy to help. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Donna Test My Allergy

Reply from Test My AllergyApr 25, 2024

Hi Billie, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Donna Test My Allergy

Reply from Test My AllergyApr 23, 2024

Hi Tanya, thank you for your review. I am pleased to confirm your blood test kits were delivered 10th April. Please do reach out to our 24/7 website LiveChat team who will be able to provide you with the tracking details. You’ll be pleased to hear that as you chose the digital download option for the hair testing, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Donna Test My Allergy

Reply from Test My AllergyApr 22, 2024

Hi Susan, thank you for your review. I am very sorry to hear that you are not completely satisfied with your testing. Please be aware that testing completed using different methodologies at different times is not comparable to our testing. I am pleased to confirm our blood allergy tests are medically recognised and your testing was completed without error. Our expert and friendly team are always on hand to help with any queries you may have related to your test results or the science behind our testing on our 24/7 website LiveChat service. Donna Test My Allergy

Reply from Test My AllergyApr 12, 2024

Hi Jill, thank you for your review. I am sorry that you are not completely satisfied with the service. As your review is not verified, our team have reached out via Trustpilot to request more information about your order to best assist you. Donna Customer Service Manager

Reply from Test My AllergyMar 29, 2024

Hi Sarah, Sorry you're not happy with our service; let us support you here. We offer a range of testing, including scientifically validated IgE and IgG4 testing, as well as alternative therapies like bio-resonance, which we fully explain on our site. As you'll also see with your doctor, they may offer skin prick testing, which is another form of testing too. We do offer a full refund on our bio-resonance testing, so if you can update us with the information on your test, we're happy to process this for you immediately. Our LiveChat is manned 24/7, so we're always here to help, however what do you mean by the the phone number link takes you to the pound sign please? Thank you, we hope we can help you soon. Cris Test My Allergy UPDATE: Hi Sarah, my name is Donna and I am a customer service manager here at Test My Allergy, and I have reached out to you via email regarding your test results concerns. I can see you are not satisfied with your test results. Please be aware that allergies and intolerances are separate medical conditions causing very different symptoms and immune reactions within the body. A person can have an allergy without an intolerance as these are different medical conditions. If you have any further questions or queries, please do not hesitate to contact our team via email, and I will be more than happy to assist. Donna Customer Service Manager