Great
Based on 28 reviews
The Apparel Factory4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Apparel Factory provides custom apparel and promotional product solutions for businesses, organizations, schools, and teams across the United States. We specialize in professional embroidery, screen printing, and apparel customization on a wide range of branded products, including T-shirts, polos, hoodies, hats, uniforms, and workwear. Our focus is on delivering quality products, reliable service, competitive pricing, and a smooth customer experience from quote to delivery. We welcome customer feedback and continuously strive to provide the highest level of service and satisfaction.
The Apparel Factory (theapparelfactory.com) has 28 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 21 reviews with 5 stars · Clear filters
Emily M.
What a wonderful company to work with! I decided to order a bulk order of sweatshirts for my company holiday gift. When I received the order I decided I wanted to go up in sizing and contacted the company. They responded the same day and were EXTREMELY helpful with exchanges. I will be using this company for all bulk orders in the future. Highly recommend!
Superior Screen Printing O.
amazing customer service. Thanks Piya
Christopher V.
From start to finish, The Apparel Factory was excellent. My initial email was responded to very quickly. The representatives called me, when I requested clarification on a garment. The order was processed and delivered as communicated.
DEAN P.
Ordered 3 jackets, quality was perfect. They were able to get my logo exactly the way i wanted it
Steve W.
I'm very happy with my order. The process was smooth, and my product arrived just as promised. Ibrahim Rasheed was great to deal with.
Lindsay
Ibrahim was so helpful and very responsive with every question I had. We ordered 17 embroidered jackets and each jacket had a different name. Ibrahim was very accommodating and made the process very easy. I couldn't be happier with the service and the product. We will definitely order from The Apparel Factory again.
Pete N.
I was searching for a monogrammed jacket for a friend's birthday gift. The Apparel Factory was the perfect solution. I contacted the company and received a timely response from Ibrahim Rasheed, who assisted in the entire process: selection, design, review and shipping. The jacket arrived on time (today) and as specified. My friend will be very happy. Thank you.
Allison
Ibrahim was great to work with and so helpful in getting a large order of jackets placed for Valentines Day gifts for our employees. He was very prompt in answering any questions that I had and making sure that they would be able to complete our order in our desired time frame. Jackets arrived in plenty of time to be wrapped as gifts and look great! We will definitely use The Apparel Factory again.
