LATONYA F M.
Excited customers service
Excellent customer service. Problem effortlessly resolved
Reply from The Build CardSep 17, 2020
Wonderful! This is just what we want to hear. Thanks!

Excellent
Based on 584 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 535 reviews with 5 stars · Clear filters
LATONYA F M.
Excellent customer service. Problem effortlessly resolved
Reply from The Build CardSep 17, 2020
Wonderful! This is just what we want to hear. Thanks!
Sandra F.
Kim provided excellent customer service! Good phone presence, knowledgeable, and friendly. Definitely an asset!
Reply from The Build CardSep 16, 2020
Thank you for sharing, Sandra! We are so glad you had a wonderful experience with Kim.
JENEA B.
Kathy from the buffalo new York office went above and beyond to help me. She was both friendly and just overall amazing. It was a breath of fresh air to talk with someone who was so friendly.
Reply from The Build CardSep 15, 2020
Thank you so much! We will make sure to share your praise for Kathy with her management team.
Samantha B.
I got a call from build card services and they reviewed my account and gave me a credit increase. I was happy because I got this card to build my credit and pay on-time. thank you
Reply from The Build CardSep 15, 2020
Thank you for your kind words, Samantha! We are always here if you need us.
DELECYA N.
My interaction with the customer service representative was great, unfortunately I don't remember his name, but he was very helpful, knowledgeable, good attitude and answered all my questions. Thank you!!
Reply from The Build CardSep 15, 2020
Thank you so much for sharing! We will give a shout out to the employee who assisted you.
martha H.
The representative I spoke was very optimistic an very helpful nice an very cheerful
Reply from The Build CardSep 11, 2020
Wonderful! This is just what we want to hear. Thanks!
DORIS J S.
I had called regarding a credit limit increase. The Customer Service Rep I spoke with, I believe her name was Lynn, was very pleasant and helpful. She was kind, caring and very very polite.
Reply from The Build CardSep 11, 2020
Thank you so much for sharing! We are happy to hear you were taken care of.
VERNON T H.
Explain to me about my card He did great
Reply from The Build CardSep 10, 2020
Thank you for sharing, Vernon! We are happy to hear you were taken care of.