Touchstone Essentials, IncReviews of thegoodinside.com

Reply from Touchstone Essentials, IncJul 30, 2025

Good morning, Henrik! Thank you for your purchase and feedback. We're sorry to hear that your order was stuck in customs. Unfortunately, we're unable to account for things that happen in customs. These are guidelines that occur at a country level and they must be adhered to. Furthermore, we're unfortunately unable to account for any duty or fee that customs charges as those aren't charges enacted by our company. We are glad to hear that you received your package however! Please let us know if you have any further questions!

Reply from Touchstone Essentials, IncJul 15, 2025

Hi Victoria! ​Some folks notice a difference right away, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). It's designed to be a gentle detox, unlike typical and unpleasant detoxing with other products. Since every person's heavy metal load and toxin load vary, everyone's experience will vary. Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!

Reply from Touchstone Essentials, IncJun 20, 2025

Hi Keola! We're sorry to hear the order has taken longer to arrive. We were able to locate any account with your name, and we can see we have received your chats. However, the chats have started when we are not in the office. Our support team has answered these chats via email, our team has sent another order to you with another courier, and it should not be long before it arrives. Tracking information is sent out to the email we have on file for you. Support hours are Monday-Thursday 9 am-6 pm ET, Fridays 9 am-5 pm ET.

Reply from Touchstone Essentials, IncMay 6, 2025

Hi Amy! Thank you for purchasing our product(s). Depending on which product you purchased, noticing a difference can take a little longer than a month and is different for everybody. Touchstone Essentials supplements are designed to support detoxification and well-being; they are not intended to diagnose, treat, cure, or prevent any disease. However, scientific research has established a connection between nutrition and health. As with all supplements, we encourage you to consult with your health professional concerning your individual medical needs. Do not hesitate to contact support if you have any questions or concerns.

Reply from Touchstone Essentials, IncMay 1, 2025

Hi! Thank you for your purchase and for providing your feedback. We're sorry to hear about your experience with a representative. If you believe that you have not received a reply, we suggest checking your spam/junk folder, or looking for the email you sent to find our reply. You can also give us a call or use our live chat option within business hours for a quicker reply. As for the product usage, serving suggestions and use can be located on each bottle/package, as well as on each product page under the FAQs tab where you can also find other bits of great information any specific supplement. Para Shield is a great addition to your daily Touchstone Essentials regimen, including Pure Body, Pure Body Extra, and Fulvic Minerals+. The combining effects of these products are beneficial to supporting optimal detox, gut balance, and overall wellness. Touchstone Essentials supplements are designed to support detoxification and well-being; they are not intended to diagnose, treat, cure, or prevent any disease. However, scientific research has established a connection between nutrition and health. As with all supplements, we encourage you to consult with your health professional with regard to your individual medical needs. Please reach out if you have any other questions or concerns!

Reply from Touchstone Essentials, IncApr 17, 2025

Hi Miri! Para-Shield is an herbal blend that supports the body’s natural cleansing efforts, creating an inhospitable environment for unwelcome visitors. We offer a 30-day empty bottle money-back guarantee, do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!

Reply from Touchstone Essentials, IncFeb 27, 2025

Hi Jennifer! ​Some folks notice a difference right away, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). It's designed to be a gentle detox, unlike typical and unpleasant detoxing with other products. Since every person's heavy metal load and toxin load vary, everyone's experience will vary. Do not hesitate to contact support if you have any questions. Thank you for shopping with us!

Reply from Touchstone Essentials, IncFeb 17, 2025

Hi! Some folks notice a difference right away, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). It's designed to be a gentle detox, unlike typical and unpleasant detoxing with other products. Since every person's heavy metal load and toxin load vary, everyone's experience will vary. Do not hesitate to contact support if you have any questions or concerns.