Bad
Based on 78 reviews
thelifehacklibrary.com1.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
thelifehacklibrary.com is listed under Books & Magazines.
thelifehacklibrary.com (thelifehacklibrary.com) has 78 customer reviews on Folks Told, with an average rating of 1.0 out of 5.
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Mark G.
Beware, buying something at a great cost may seem like an awesome deal but somewhere, somehow they "hack" a subscription out of you that you never asked for. AND, from the bundle of books I did want, they were nothing more than AI-generated content that did not seem proofread at all.
Thomas B.
Scammers. You buy one time and they charge you for a subscription. I have been working 1 1/2 year in development for a payment provider, which had a lot of clients that committed fraud in this manner. ( They tried to get rid of them though). This is 100% a scam. There was no note, no checkbox, no redirect to upsell, nothing that indicates a subcription. Don't use this platform, don't use their website. The password reset is provided via /wp-admin. Their database crashed several times, while trying to access the memberships of my account. My guess, your personal data isn't safe either.
Raffaele C.
I purchased TheLifeHackLibrary bundle a few months ago. I didn't realize I signed up for a monthly subscription plan. My mistake. I paid the monthly subscription for the first month and then sent an email to cancel my subscription plan. They wrote to me that the subscription would be cancelled, but they have been taking money out for 3 months now. I wrote every single month asking for a refund, but I never received a single dollar back. It's a full-blown scam.
Firefly
Thankfully my Revolut card blocked the purchase automatically, later I went to read the reviews. I just want to tell everyone to report this ad and site on Meta/Facebook and let them deal with them, so they will not keep scamming people, who are not as lucky as I was!
Reply from thelifehacklibrary.comNov 21, 2023
Firefly, First, I want to extend my sincere apologies for any confusion or frustration you may have experienced. Your feedback is invaluable, and I appreciate the opportunity to address your concerns. I understand your perspective, and I want to assure you that we take your feedback seriously. It appears there might have been a misunderstanding regarding our membership club's trial, and I would like to provide some clarity. When you made a purchase on our website, you opted for a special promotional offer that included a complimentary two-week trial of our membership club. The intention behind this trial is to give our customers an opportunity to explore the exclusive benefits that come with being a member, such as unlimited free product downloads, access to exclusive collections, partner offers, and monthly giveaways. I want to emphasize that at every step of the checkout process, we make every effort to communicate the details of the trial period. The information is prominently displayed on the checkout page, and a detailed confirmation email is sent immediately after the purchase, outlining the terms of the trial and how to cancel if you decide not to continue with the membership. I understand that this may have been overlooked. We never want our customers to feel misled or dissatisfied. If you believe that the enrollment was unintentional or if there was any technical issue, we would be more than happy to investigate and resolve this matter promptly. Your satisfaction is our top priority, and we are committed to making things right. If you have any further concerns or if there is anything specific you would like us to address, please do not hesitate to reach out to our customer service team directly at [email protected]. We are here to assist you in any way we can. Once again, I apologize for any inconvenience you may have experienced, and I genuinely appreciate your understanding. We value your feedback as it helps us improve our services and ensure a positive experience for all our customers. Thank you for giving us the opportunity to address your concerns, and we hope to have the chance to restore your trust in our brand.
Frank
I am being scammed , every month this site is making automatic billing on my credit card.
Reply from thelifehacklibrary.comNov 21, 2023
Frank, I want to assure you that we take such matters very seriously. It seems there might be a misunderstanding regarding the billing on your credit card, and I am here to provide clarification. Upon reviewing your account, it appears that you have enrolled in our membership club, which comes with a monthly subscription fee. We strive to be transparent about this during the sign-up process, clearly outlining the terms on the checkout page and sending a detailed confirmation email. I want to emphasize that our goal is never to cause any inconvenience or make our customers feel deceived. If you believe there has been an error, or if there's been any oversight, please reach out to our customer service team at [email protected]. We are committed to promptly investigating and resolving any billing discrepancies to ensure your satisfaction. Your concerns are of the utmost importance to us, and we genuinely value your feedback as it aids us in refining our services. We're here to assist you in any way we can, and I encourage you to contact us directly so that we can address your specific situation. Once again, I apologize for any inconvenience you may have experienced, and I appreciate your understanding as we work to resolve this matter.
Natasha L.
FRAUD ALERT ‼️ Do not buy from The Life Hack Library, it's a scam! I bought some discounted books but automatically subscribed to their platform which gave them the right to deduct subscription fees from my bank account without providing any value in return. Their ads look legit but it's a scam, the books I bought cannot be downloaded, which means I didn't get anything in return. I'm not yet sure if I've been unsubscribed from their platform. The bank informed me to cancel my bank card in order to prevent further fraud and ongoing charges. I've been emailing but there's no accountability just automated replies. Pure scammers.
Reply from thelifehacklibrary.comNov 21, 2023
Natasha, Upon reviewing your situation, it seems there might have been a misunderstanding regarding the subscription process. When you purchased discounted books, you were likely enrolled in our membership club, which comes with a subscription fee. We strive to communicate this clearly during the checkout process, and a detailed confirmation email is sent immediately after the purchase. I want to address your concerns about the inability to download the books. This is certainly not the experience we aim to provide, and I understand how frustrating this must be for you. Our team is here to assist you in resolving this issue and ensuring that you receive the value you expected from our service. Regarding your attempts to contact us, I apologize if you've only received automated responses. I assure you that your concerns are not being overlooked, and we are actively working to investigate and resolve this matter. To expedite the process, please contact our customer service team directly at [email protected], and we will prioritize your case to ensure a swift resolution. I understand the urgency of your situation, and we are committed to making things right for you. Your satisfaction is our top priority, and we appreciate your patience as we work to address and rectify the issues you've encountered. Once again, I apologize for any inconvenience you may have experienced, and we are dedicated to restoring your trust in our brand.
Padmakumar P.
Frauds. Read the reviews in their own website. There are written review of fraud alert and all such reviews have 5 stars!!!! I paid for USD 4.98 book and was automatically enrolled into monthly subscription of USD 19.87. I wish I would have checked this website for actual reviews before buying the books.
Reply from thelifehacklibrary.comNov 21, 2023
Padmakumar, I want to extend my sincere apologies for the distress and frustration you've experienced, and I appreciate your bringing this matter to our attention. I understand the gravity of your concerns, and I assure you that we take them very seriously. I want to address the issue you've raised regarding being enrolled in a monthly subscription after purchasing a book. This is certainly not the experience we aim to provide, and I want to assure you that we are committed to resolving this matter promptly. Upon reviewing your situation, it appears there may have been a misunderstanding during the checkout process. We aim to communicate clearly about the subscription terms at every step, and I understand your frustration with the unexpected enrollment. To address your specific case and promptly resolve the issue, please contact our customer service team directly at [email protected]. We will prioritize your case and work diligently to investigate and rectify the situation to your satisfaction. Your satisfaction is our top priority, and we appreciate your patience and understanding as we address and rectify the issues you've encountered. We are committed to restoring your trust in our brand. Once again, I apologize for any inconvenience you may have experienced, and we are dedicated to making things right for you.
Julie C.
NEVER BOUGHT ANYTHING AND THEY BILL ME MONTHLY. I had to cancel my card because of them. FRAUD ALERT ‼️
Reply from thelifehacklibrary.comNov 21, 2023
Julie, I sincerely apologize for the problem you've encountered, and we're committed to addressing this matter urgently. I want to assure you that we prioritize transparency, and we make subscription terms clear during the checkout process and in our email confirmations. Your experience is not reflective of our standards, and we take your concerns seriously. Rest assured, we're actively working to clarify the offer terms even further and we hope to regain your trust. Thank you for your feedback.
