Excellent
Based on 421 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 413 reviews with 5 stars · Clear filters
MJ K.
Great service from Niro and the team. Definitely will recommend!
Reply from The Luxe NomadDec 12, 2019
Dear MJ, Thank you for your review and we are glad you had a great trip!! Thanks for booking again with us and we hope to assist you on your next trip :) Best, The Luxe Nomad team
Kate
I am highly recommended Alexis and the team on promptly emails follow up on my Niseko trip and even calls me to my home country to make sure the hotels deadline. I found they are very trustworthy in a professional way. Thank you and much appreciated 🤗 🙏
Reply from The Luxe NomadDec 10, 2019
Dear Kate, Thank you for your wonderful review and note on Alexis! She is very happy to hear you were pleased with our service and we hope you have a wonderful trip! Happy holidays, The Luxe Nomad team
ChenKang H.
Excellent service and follow up for our first family holiday to Niseko!
Reply from The Luxe NomadDec 10, 2019
Dear Chen Kang, Thank you very much for your kind words! You will have the most amazing time in Niseko - the jaPOW feels like you're skiing on 'ice-cream' :) We hope to welcome you back again soon! Happy holidays, The Luxe Nomad team
KKM
Excellent service by the Jesse and the entire Luxe Nomad team! They are very detailed in their answers and very quick to respond. Highly recommended to use their service to plan your worry-free Niseko holiday!
Reply from The Luxe NomadDec 9, 2019
Dear KKM, Thank you for your equally excellent review! We are happy to hear that your holiday planning has run smoothly and hope you have a wonderful trip :) The Luxe Nomad team
Henry
This is my first time working with Luxe Nomad and the work/services that Joey and team provided to me are first class. I would have been overwhelmed by the planning of not for their help. Thank you and keep up the great work!
Reply from The Luxe NomadDec 2, 2019
Dear Henry, Thank you for your lovely review! We are glad to hear the team made booking your holiday, feel like one :) Ski bookings can be complicated and our team is very experienced at ensuring it all flows together. We hope to welcome you back again! The Luxe Nomad team
Tim
Our first experience booking with Luxe Nomad and we have been so impressed by their level of service - so responsive and professional, no question was too difficult (we had lots of questions as snow resort first timers!). Thank you to Joey and the team for everything
Reply from The Luxe NomadNov 28, 2019
Dear Tim, Thank you for your lovely review! We love difficult questions and even better we love solving them :) Great to hear you had a good experience and we hope to welcome you back again soon. Enjoy the snow! The Luxe Nomad team
Michelle H.
Ms. Gabi and Ms. Jesse are extremely kind and warm with high-quality and professional services. They were also being very patient and polite when I asking them tons of questions. And they devoted themselves to solving the unexpected problem with sincerity. I felt welcomed every second even though we had our conversations simply through e-mails. Indeed really excellent !! :DD
Reply from The Luxe NomadNov 21, 2019
Dear Michelle, Thank you so much for your kind review! Gabi and Jesse are great members of the team and we are glad to hear they took great care of you. We hope we can assist you on your next holiday! The Luxe Nomad team
Kevin Q.
I dealt with Jesse from Luxe Nomad over the last 6 months organising accomodation and other travel plans and my experience has been absolutely fantastic! The proactive updates on accommodation/restaurant/transfer availabilities and the effort spent to cater to our specific request really made the experience easy for our group. I’ve never had such a stress free time planning a trip with a large group. All thanks to Jesse! Definitely recommend Luxe Nomad for future trips.
Reply from The Luxe NomadNov 1, 2019
Dear Kevin, Thank you so much for your wonderful review! We are glad to hear Jesse was a great help and we hope we can welcome you back again soon :) The Luxe Nomad team
