Excellent
Based on 241 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
theory11 is the largest producer of premium, collectible playing cards. Over the past 15 years, theory11 has produced 100+ unique playing card designs, with official collaborations with Star Wars, Harry Potter, Star Trek, Marvel, Batman, Yellowstone, Lord of the Rings, Basquiat, Keith Haring, James Bond, Neil Patrick Harris, Jimmy Fallon, Saturday Night Live, Outkast, and The Beatles.
theory11 (theory11.com) has 241 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 205 reviews with 5 stars · Clear filters
Cwd
Superb quality of playing cards - I’ve bought quite a few over the years. On the only occasion I’ve had a problem (glue had separated on a box intended as a gift) Mandy in customer services was super friendly and efficient. A replacement box is on its way!
Robert B.
#1 - premium, detailed products with exquisite attention to artistic design. #2 - fast, fast, fast delivery in the US #3 - second to none customer service to replace an item damaged in shipping
Erick F.
I have 3 Star wars card packs from theory11. I purchased the dark knight batman pack as a gift. It came missing a card. I emailed the company, they were quick with their response and mailed me a replacement pack immediately. The replacement pack is perfect.
Alberto S.
Excellent customer service. I have appreciated because you Will send to me two new deck because of i notified some defects refarsing Gold edition lotr and Batman.
erik F.
The theory11 team is awesome. They are fast, understanding, humane and highly professional! Patrice D.
George
Fantastic support. My package got damaged in transit (not their fault). I contacted them on Thursday afternoon, and they replied within 45 minutes and arranged a replacement. Super happy! Will order again.
Pete M.
Really excellent quality playing cards and designs. It can be expensive to ship to Australia from the US store, but even so I have built up a nice collection of their cards over the years.
Kiki
Great quality cards, awesome design. Long delivery due to COVID-19, but worth the wait.
