PetLabCo.Reviews of thepetlabco.com

Reply from PetLabCo.Apr 6, 2021

Hello Tom, On behalf of Petlab Co., we would like to apologize for any uncertainty you may have regarding your purchase. Our team is dedicated to providing outstanding customer service. Petlab would like to assure you that we will look into this matter swiftly. A member from our Customer support team will reach out to you immediately. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve any concerns. Respectfully, Petlab Co.

Reply from PetLabCo.Apr 5, 2021

Hello Sami, On behalf of Petlab Co., we are terribly sorry for the inconvenience of the subscription order. We absolutely pride ourselves on our commitment to excellent product and service. With that being said, we are absolutely hassle free in any event you do not wish to participate in our subscription/membership orders. Please provide us with your order number and best contact information and an agent will reach out to you. Respectfully, Petlab Co.

Reply from PetLabCo.Apr 1, 2021

Hi James, On behalf of Petlab Co., we are terribly sorry for the inconvenience of the subscription order. We absolutely pride ourselves on our commitment to excellent product and service. With that being said, we are absolutely hassle free in any event you do not wish to participate in our subscription/membership orders. Please provide us with your best contact number or email and An agent will reach out to you to go over your account and have this resolved. Respectfully, Petlab Co.

Reply from PetLabCo.Mar 15, 2021

Hi Samuel, Thanks for leaving us a review. First of all, we want to thank you for giving our product a try. We've worked our hardest to make our products the best they can be, but we also understand that they don't always have the desired effect for everyone. We hope that you find the product you want and your pup gets what they need to stay happy. Rest assured that we're constantly working on improving our products and services to better serve you in the future. Best Wishes, Petlab Co.

Reply from PetLabCo.Mar 2, 2021

On behalf of Petlab Co., we would like to apologize for any uncertainty you may have regarding your purchase. Our team is dedicated to providing outstanding customer service. Petlab would like to assure you that we will look into this matter swiftly. A member from our Customer support team will reach out to you. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve this issue. Respectfully, Petlab Co.

Reply from PetLabCo.Feb 19, 2021

Hello, We sincerely apologize for any mishap with your most recent order. We will review your account and an agent from our Customer Support team will be contacting you shortly. Respectfully Petlab Co. Hi Jori, I am happy to hear that we were able to resolve your issue. With that being said: we rely on customer feedback; we sometimes ask that you would be willing to update your review based on the resolution as sometimes there is a misunderstanding. Thanks for the feedback. Respectfully, PetlabCo

Reply from PetLabCo.Feb 11, 2021

Hi Tim, All of our premium pet supplements are formulated and manufactured in the U.S. in GMP certified, FDA registered facilities. Our ingredients undergo rigorous third-party laboratory testing for highest quality standards. We ship every product from our warehouse in Denver, Colorado. We know how much our customers care about their pets and giving them quality supplements. Our deepest apologies that you did not see the desired effects you were hoping to achieve. We respect that each is unique and has different physiological needs. There are some options we can discuss as well in regard to getting you the desired changes you were hoping for. Respectfully, PetlabCo Hi Tim, On behalf of Petlab Co., we would like to apologize for any uncertainty you may have regarding your purchase. Our team is dedicated to providing outstanding customer service. I am happy to hear that we were able to resolve your issue. With that being said: we rely on customer feedback; we sometimes ask that you would be willing to update your review based on the resolution as sometimes there is a misunderstanding. Thanks for the feedback. Respectfully, PetlabCo

Reply from PetLabCo.Feb 11, 2021

Hi Robert, On behalf of Petlab Co., we would like to apologize for any uncertainty you may have regarding your purchase. Our team is dedicated to providing outstanding products and customer service. Petlab would like to assure you that we looked into this matter. Here’s the full list of ingredients in our Dog Dental Formula: Purified Water, Stabilized Chlorine Dioxide, Sodium Bicarbonate, Potassium Sorbate, Sodium Benzoate, Tetrasodium EDTA, Methyl Paraben. All of our premium pet supplements are formulated and manufactured in the U.S. in GMP certified, FDA registered facilities. Our ingredients undergo rigorous third-party laboratory testing for highest quality standards. We respect that each dog is unique and has different physiological needs. We are very happy to hear Brody is doing better. Respectfully, PetlabCo