PetLabCo.Reviews of thepetlabco.com

Product is ok however I have tried to cancel my subscription but the website says I don’t have one. That’s after following the instructions sent by petlab Now in the situation where I am paying for Something I don’t want.

I’m very happy with the product it’s self however I’m not happy about waiting over a month for a refund for a package that came empty not even a packaging slip inside. It wasn’t sealed all the way when I got it it was only have sealed I don’t know if it’s a packaging error or if someone took the contents out! I received two packages that day the other was fine and included the correct contents. I’ve since ordered more but if I can’t get the refund I was promised or at least the two bottles I ordered replaced I’m afraid i will have to find a replacement elsewhere! I really hope this can be resolved because I’m so impressed with what I’ve ordered thus far! I was told there was an issue with the first try at refund in April last I heard was May 7th saying the rep fixed it and ensured I’d have my refund

I postponed my shipment twice and they still shipped my order twice . Why bother to postpone??Someone at Petlab should be paying attention to that. I guess I'm better off canceling my order and going with another brand.

I have a 3 year old pit bull. I am on month number 3 and I have not seen the improvement that is in the ad. Perhaps this is not realistic as a dog ages. Her teeth look pretty good, but definitely not the white that is shown in the ad. My first dog, so not sure what to expect and what is realistic. I will still continue to use it.

Didn’t get my order. First time around. Had to get them to reordered it. Got an empty package first time. And it now working for him. Been on it for 30 days

I have five dogs. That means I use five probiotic chews every day. So, one container gives me six days worth of product. If you continue the math, you will see that we go through approximately six containers of probiotics every 30 days. I have inquired before and I’m inquiring again, please do bulk packaging. There are so many reasons why this would be beneficial both to you and your customers. First of all, think of all the plastic containers I’m throwing away every month. Second, I’m sure I’m not the only person who would buy your product in bulk if it were available. I appreciate that you do give me 20% off by doing a subscription order monthly but In reality, if people like me are willing to commit to a subscription order of bulk product, you could afford to raise the percentage to 30% and it wouldn’t make a huge dent in your profit margin. We’ve had our dogs on the probiotics for probably 3 to 6 months now and we have seen a difference. No more reverse, sneezing, no more paw chewing and just generally looking and feeling better overall. We would like to continue using the product, but the cost is becoming a bit of a challenge. We don’t scrimp when it comes to our dogs and want what’s best for them. Please consider offering a bulk option, in the long run it will only bring more people to your market. We will continue to use it for now, but as summer approaches and the price of everything keeps going up, most likely we will have to stop ordering.

We are on our second tub and haven’t seen any difference. But waiting until the third tub is gone to be sure.

I like getting my products from pet lab. But it takes to long an CAN NEVER EVER GET ON THE WEBSITE. I have emailed an usually get a quick response, but not the last time. I'm tired if changing my password EVERY SINGLE TIME I TRY TO GET ON THE WEBSITE. I also purchase from Breedwise an never have issues