Poor
Based on 555 reviews
ThePhotoStick2.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.
ThePhotoStick (thephotostick.com) has 555 customer reviews on Folks Told, with an average rating of 2.5 out of 5.
Showing 325 reviews with 1 star · Clear filters
LindaR
Wish I did read these reviews before ordering. Got the 128gb... expensive and so far, it's been 3 days and still not finished. Got to 11% first day and crashed.. unresponsive.Try to view photos saved and it crashed again! Had to end process. Now at day 3 with only 3% done. Very disappointed!
Kevin M.
Total rubbish Charged me for 2 128 GB when ordered only 1 but Second at 50%. No 1 Stick = So far it has taken 4 hours and only copied 3% of the 30,000 files. No 2 Stick on other MacBook 4 hours and 12%. Both sticks seems to have just stopped???
Bonnie W.
I purchased a 128 Photostick on January 13. It arrived on January 17. I was busy until a few days ago when I followed the directions to scan my photos. The 128 stick looked like it was scanning my photos (about 80,000) and tracking the duplicates, but when it finished, there were no thumb drives, no photos and the screen returned to zero. I tried to call support (outsourced) and was told for $1.00 I would get some help. Foolishly, I gave them my credit card for the $1.00 charge. About an hour later, I was contacted by someone who told me I would get some help for $29. Then I was told I could have a support contract for $39. They asked to access my computer. At this point, I hung up as I already have support from the Geek Squad at Best Buy. Being concerned about being hacked, I took my computer and the Photostick to Best Buy. There I was told that the 128 stick would only be able to save about 1/4 of my photos. Nobody at Photostick even asked how many photos I was trying to scan. In the ads, it sounded that the 128 Photostick could copy 1000,000 photos! At Best Buy, I was told that I need an external drive, not a Photostick to back up my photos. Now I am out $79 (for the stick), $29 and $39 for their "free" support and a useless Photostick. I feel like I was scammed!
Malcolm H.
glad I read these reviews ! I was just about to place an order, looks like Ive saved myself some money, not to mention hassle ! This product seemed to be just what I needed... guess I'll have to keep looking unless someone as any recommendations ?
John D.
It found over 3000 pictures but showed they only took up 1,5 % of the 64gb, that couldn't be right, since then it has never worked, wont open, it is total rubbish, DONT BUY IT, Read other reviews about.
Jeanne J.
2 g'children 2 photosticks. CUSTOMS DUTY NEARLY THE SAME AS THE COST, SOMETHING I CAN'T AFFORD.so I left it at post office like others got a physchobabble reply from a query. I've been scammed
Jocelyn K.
This item is RUBBISH. Can't even load it on to my computer and when I bought it plus another as a christmas present for my son, I only saw good reviews. I don't think I would even give it one star - so imagine like other reviews that it was a SCAM. I have e-mailed the company, but won't hold my breath!!
Phyllis C.
Right now it’s been downloading pictures for about 12 hours. There are 16,000 pictures and it’s not half done. Right now seems to be taking WAY TOO LONG. When it’s finished, we’ll see how easy it is to work with the Stick. Reserving final judgement but right now very disappointed.
