Poor
Based on 359 reviews
Thepixelcase2.5Select a bar to see only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to The Pixel Case!As passionate Google Pixel users, we found ourselves constantly searching for cool, stylish cases that matched the innovation and elegance of our devices. Tired of the same boring options, we decided to take matters into our own hands and create a store dedicated to offering the best and most unique cases for Google Pixel phones.At The Pixel Case, our mission is to provide Pixel enthusiasts with high-quality, visually stunning cases that not only protect but also enhance the look of their devices. We believe that your phone case should be as exceptional as your phone itself.While we are not an official partner with Google, we are committed to delivering an excellent shopping experience. You can shop with confidence knowing that you can pay securely via PayPal and that our customer service is here to ensure you are completely satisfied with your purchase. If you're not happy with your product, we offer a full refund, no questions asked.Join the community of over 10,000 happy customers who have found their perfect Pixel case with us. Thank you for choosing The Pixel Case!
Thepixelcase (thepixelcase.com) has 359 customer reviews on Folks Told, with an average rating of 2.5 out of 5.
Showing 159 reviews with 1 star · Clear filters
Travis B.
Took 3 weeks to get some screen protectors. I had to buy some while I waited for these. Pointless. Haven't even tried the product yet as I hopefully won't need another one for a while. I sent 3 emails and got no response. Just do to eBay if you want some buyer protection.
Alessandro
Good morning, my name is Alessandro and I recently purchased a Thepixel Case cover for my Google Pixel 10 Pro. As soon as I opened the packaging, I was completely and sadly disappointed because I was expecting a premium product! The cover comes in an anonymous cardboard box that is ugly to look at. Inside, there is the cover inside a transparent plastic bag that looks like a crisp bag with a business card. There is no description of the materials and protective solutions adopted by the company to protect the smartphone. The edge of the internal part that should protect the camera from finger contact is sharp, while the external part does not conform to the description illustrated in the photos on the site because it shows that it completely covers the camera, while the one that arrived to me does not!!! because it is practically completely open, even the internal edges of the cover itself are not well finished and not insulated with the risk of scratching the frame of the smartphone during insertion, finally the back part that can be detached, after its reinsertion becomes difficult because the system that was designed is ineffective and difficult, I'm sorry but I am completely disappointed, since I bought my Google Pixel 10 Pro I have bought about 10 cases from well-known brands such as Mous, Otterbox, Spigen, Ringke etc.... and they are all compliant with the description and of excellent quality, but your cover has disappointed me incredibly, I will never buy a Thepixel Case cover again, I wasted my money...... and I will not recommend it to anyone. Have a good day and I hope you will change your mind about the way you make Covers.
Lisa
I bought 2 pixel cases, and they were SHIPPED from China, not the US! The cases themselves are very slippery, so I ended up buying 2 cases from the Google store.
Fabrice L.
Je n'ai pas reçu le colis !!!
Noobar
I was excited to get this case, but the buying experience was a nightmare. Even though I entered my current address at checkout, their system forced the order to an outdated address. My package was routed to an unknown location, and customer support has provided zero communication to help resolve it. Save yourself the headache, the poor ratings for this store are well deserved.
Hugh W.
Shipped from China. Took 3 weeks to arrive. The wrong case was sent. Ordered a Pixel 9 pro fold and they sent a Pixel 9 pro. Now trying to get the right case sent. Guessing that might take a year. Bad form people! Now I'm told I ordered the wrong case. Not sure that is true but if that's true and I'm allowed a return, I will update my review to a positive experience. New update, this Chinese company is a joke. Pretending to be an American company with no warrantees and no real service. Steer clear of them!
Katelyn Holmes K.
The case is fine but the wireless charging dock has been terrible. It changes the phone and headphones occasionally and when it does charge the phone and the case are hot when I take it of the stand. I'm worried about starting an electrical fire or killing the phone battery.
Jean Christophe M.
Commande passée le 27 juin et toujours pas reçue le 19 juillet.
