TherapetMDReviews of therapetmd.com

Pet Stores
30 N Gould Street, Sheridan, Wyoming

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4.4

Great

Based on 3,136 reviews

TherapetMD4.4

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About TherapetMD

Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!

TherapetMD (therapetmd.com) has 3,136 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: therapetmd.com
Website: therapetmd.com
Category: Pet Stores
Location: Sheridan, Wyoming
Listed on Folks Told: 2026

More in Pet Stores, Wyoming

Write a review

About TherapetMD

Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!

TherapetMD (therapetmd.com) has 3,136 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: therapetmd.com
Website: therapetmd.com
Category: Pet Stores
Location: Sheridan, Wyoming
Listed on Folks Told: 2026

Tammy H.

Jan 1, 2025

Exceptional Customer Service

I first saw ad's for Therapet on Facebook, which caused me to both check them out & be cautious. But we were also at our wits end with our sweet cat Henry. He had started having issues not using the litter box. So I decided to give the defuser a try. I plugged it in and by the end of the day I was excessively congested & must have sneezed at least 100 times, not exaggerating. I sent customer support an email asking if they had any reported issues with people having an allergic reaction to their product. I was surprised when they got back to me within the hour and that their main concern was my wellbeing. I informed them I had unplugged it and that I was going to wait 5 days & try it again to see if I got the same reaction. They loved the idea and wanted me to let them know how it went. During those 5 days they emailed me 3 times to see if I was feeling better, which I was. On the 5th day I plugged it back in and waited. This time I had no reaction, so it seems the first time was likely something else in my house that caused my issue. They have amazing customer service that go above and beyond! But the best part is the defuser has worked for Henry. The first week it was plugged in we had one incident but we haven't had any issue since. Our family is very thankful we tried their product. Henry is a very loved member of our family & we are so glad we found something that has helped him.

Reply from TherapetMDJan 3, 2025

Hello Tammy, Thank you for sharing your heartfelt story and wonderful experience with our product and team! We're so happy to hear that Henry, your beloved cat, has found comfort and improvement with the TheraPet diffuser. It’s stories like yours that inspire us to continue our mission of helping pets and their families live harmoniously. We sincerely appreciate your patience and willingness to troubleshoot the initial reaction, and we’re thrilled it turned out to be unrelated to our product. Your health and safety are just as important to us as your pet’s wellbeing, so we’re glad we could support you through the process. Knowing that Henry is now back to his best self, and that we played a part in keeping your family happy, warms our hearts. Thank you for trusting us and for highlighting our commitment to customer service. If you ever need assistance or have more feedback, we're always here for you. Wishing you and Henry continued peace and joy! Best Regards, Dawtie of TheraPetMD