Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
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Jeannette C.
China S was friendly, knowledgeable and super helpful in helping me resolve my issue. She was thorough and patient during our time and I sincerely appreciated all that she did. As always, Therapy Notes assistance never disappoints. Thank you bunches, China S.
Sally W.
TherapyNotes goes the extra mile to protect our client information and to support us in best practices. I'm grateful to have found them.
Ydalith R.
Working with the technician was great. The prep had easy to follow instructions. The tech did not rush me and the problem was solved. Therapy Notes support is consistently good.
Carlene
When calling into Therapy Notes today, I spoke with Ryann. She was very informative and helpful. She walked me through everything step by step to make sure it was done correctly. Although you may have to wait 1-5 minutes to talk to someone, you know it will be worth it because the staff is always friendly and wanting to help. I highly recommend them for their outstanding customer service.
Emily L.
I recently set up a new practice, and was familiar with Therapy Notes from a previous practice. Their support team has been wonderful in assisting me with this entire process. It's worth noting that their e-prescribe feature is one of the most reliable I've used, and I am familiar with several other charting systems. That was the biggest selling point in choosing them for my new practice. Special shout out to Tilly in support who has helped me set up my e-prescribe feature after I had a few questions.
Chris M.
I find that Therapy Notes staff is professional, while listening to the needs of their customers. They are always friendly while researching my needs and assisting in problem solving my issues. Thank you for being an advocate for your customers!
carrie
Great Customer Service! Melissa is great to work with. She helped me navigate the system and when something is not available took the time to listen and write down my suggestions. I really felt like my concerns mattered and seen them make improvements to the system which I am thrilled about.
Rochelle
The customer care associate was very friendly and knowledgeable and not only resolved the problem; she also walked through the steps so I could navigate on my own should the problem occur again.
