Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Katie G.
Therapy Notes' customer service is fantastic. They respond so quickly and they walk you through your question, step-by-step. I also really appreciate that they never make you feel like your question is silly and they are always willing to help.
Yehuda K.
Customer support rep was available within 3 minutes. She was polite and knowledgeable, helping me address more than one question I faced.
Julie Kirkwood, L.
Always responsive, efficient, and effective live human customer service for an already easy-to-use and highly effective platform that is constantly improved and updated. User feedback is consistently incorporated into enhancements and updates.
Robert H.
Exceptional communication in the moment. Supportive words that helped in the moment. A caring heart!
Nicolette M.
My support member Danielle was so patient and kind. Very knowledgeable on all the questions I had (I had a lot over two calls) the system itself seems excellent, all encompassing and truly the easiest to navigate out of all the systems I’ve used over 17 years in practice. Also wonderful you have one person helping you throughout the journey as opposed to different people each time. I whole heartedly recommend TherapyNotes to clinicians, novice and veteran.
Kimberly G.
I love Therapy Notes! It is very user friendly & their representatives are always happy to help & they send email summaries after each call for easy reference later if needed.
Kayla J.
They were absolutely wonderful and incredibly helpful. The therapy notes were thoughtful, clear, and made a real difference. I truly appreciated the care and support they provided. Highly recommend!
Sheindel R.
I highly recommend Therapy Notes to other professionals, as I have found it to be an invaluable tool in my practice. Since I started using Therapy Notes, my workflow has improved significantly; my notes are now clear and organized. Additionally, their customer service is excellent. There is always a live person available to assist, 24/7, and they are consistently gracious and eager to help.
