Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Ashlee D.
One of my favorite things about TherapyNotes is the customer service. They are responsive, patient, and always want to improve the services they offer. Navigating TherapyNotes is so intuitive. They really do make it easier to run a business.
Psychological Services For F.
They always offer great help and are willing to help you walk through any processes int her system in real time! The follow up emails are always wonderful for looking back on, so they can be reviewed when needing a refresher!
Masterpiece Behavioral S.
Outstanding and human customer service. They predict your needs and help you unconditionally
cc
very professional and knowledgeable. Guided me through the whole process within a few minutes. Answered all my questions. Great customer service
Kim S.
Therapy Notes staff support consistently give me clear, to the point assistance no matter how big or small my stumbling block is. I really really appreciate the people they hire and the training they must get.
Katie J.
Support staff is timely, knowledgable, communicates clearly, and adheres to ethics.
Lisa H.
The customer service with Therapy Notes is unmatched! I am still in the setting up stage, so I have had questions along the way. I love with Therapy Notes I always get to speak with a live agent. I have never waited more than 2 minutes to speak with someone. The representatives are always friendly and willing to help.
Roy H.
Calls are addressed by a human. There is no long wait. The answers provided are helpful and address my needs. I have not experienced any communication difficulties with those who assist me.
