Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Pam J.
The rep Eduardo listened to me! That's valuable to me. He gave me good, easy to understand step-by-step directions and even included "pictures" of the process in an email. I am very pleased with Therapy Notes support staff. Thank you
Dr. Susan M.
The customer support is amazing. They answer calls pretty much immediately and they are extremely helpful with resolving issues (and I have contacted them over 40 times int he first month). They listen, are understanding of the problems and resolve them immediately.
Muhammad A.
Muhammad Din Abbasi the best regards Sir.
Carla W.
The Rep. that I spoke with was polite and friendly. She answered my questions, and offered several options that would address my problem, until a successful one was found.
Donna F.
This platform works well and is easy to use. The support has been excellent with quick responses and assistance. My biggest thing was getting my DEA set up and the layers of security steps.
Glenn S.
TherapyNotes offers an excellent EHR. What sets them apart from others is excellent customer service. They have been able to solve big or small issues in a friendly helpful manor. I would highly recommend their services.
Gretchen M.
We were having technical difficulties and the customer support team continued to work at it until it was resolved. They kept me updated each step of the way. Communication was great and a resolution was found.
Brenda D.
Therapy Notes support is excellent. I have never talked to a support person who could not solve my problem. They are the BEST. We have all had a lot of experience calling into companies and most of it is not good. This one is quite the exception!
