TherapyNotes, LLCReviews of therapynotes.com

The TherapyNotes team responded right away when I told them I was having an issue, and they worked to resolve it efficiently and completely. They even reached out to make sure that everything was working smoothly for me. Very happy with their help!

TN responded within the hour very early in the morning. I was impressed, and happy.

Easy help in navigating software

I'd be happy to provide a review. As a licensed psychologist, I have been involved in the selection, implementation, purchase, and transition of electronic health record (EHR) systems for approximately 25 years across a variety of clinical settings. During that time, I have worked with numerous EHR platforms and have experienced firsthand the challenges that often accompany implementation, training, workflow integration, and day-to-day clinical use. Of all the systems I have used, TherapyNotes has consistently been the easiest to learn, the most intuitive to navigate, and the most clinician-friendly. The platform was clearly designed with the needs of practicing clinicians in mind. Documentation workflows are straightforward, scheduling and billing functions are well integrated, and the system allows providers to spend more time focusing on patient care and less time struggling with technology. What I appreciate most is that TherapyNotes supports efficient clinical practice without sacrificing functionality. The company has also demonstrated a commitment to ongoing improvement and responsive customer support. For clinicians and organizations evaluating EHR options, I would strongly recommend TherapyNotes. It has been the most user-friendly and clinically practical EHR I have encountered in my professional career.

As a user of TherapyNotes for over three years, I highly recommend their platform. It offers robust customization for documentation while ensuring adherence to the Medical Model. Additionally, their 24/7 customer support is exceptionally comprehensive, providing clear guidance whenever navigation challenges arise.

Friendliest helpers ever! I have never waited longer than 30 seconds and they always explain and walk me through the process.

Every interaction I've had with your team, especially with Jessica, has been prompt, polite, calm, and patient. Your staff consistently demonstrates expertise and professionalism, making it smooth and efficient to resolve questions or tasks. The platform is intuitive, reliable, and well‑designed, and your support team reflects the same quality. Thank you for providing such excellent service.

The lady that helped me, Aysha, was very helpful, professional and kind.