Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Joyce L.
All of the reps at TherapyNotes I have spoken with have been very patient, helpful and kind. They have demonstrated a sincere interest in earning my business and I trust they can provide me with the tools I need along with exceptional support.
Sandra L.
Easy to access assistance. Customer services individuals were knowledgeable and helpful.
Behjat S.
The support staff at TherapyNote are always professional, friendly, kind and knowledgeable. All my experience when calling the support line has been positive. They never try to rush an answer, they take time to ensure questions are answered and follow up with an email to refer to as an additional resource. Today’s experience was great as always.
Doris J.
My experience working with TherapyNotes has been great. I love the fact that you can talk to a human and they know how to fix your problem. The representatives have all been friendly every time I call. I will be working with them for a long time. They are amazing and professional.
Roxann F.
TherapyNotes' support team is great! I love that I can send my questions through email so that I'm not spending a lot of time on a phone call. The replies are very quick, with step by step instructions that I can save for later reference, if needed.
Ray Ann T.
The agent who answered my call was polite and knowledgeable about the issue I had. She me correct a mistake I had made on a client's chart.
James S.
Every time I call for assistance, they are quick to respond, knowledgeable and polite.
Cory W.
This is a great product, and I can tell the team is consistently working to make it even better. Their customer service is quick, friendly, and genuinely helpful, which makes a big difference.
